Sales and Client Experience Specialist
3 weeks ago
We are seeking a highly skilled Sales and Client Experience Specialist to join our team at Hermès Las Vegas Crystals Boutique. As a Sales Specialist, you will be responsible for achieving sales and customer service objectives while adhering to operational asset protection standards.
Sales ObjectivesKey responsibilities include:
- Meeting monthly and annual individual sales goals
- Organizing and prioritizing the selling floor to support the sales effort and overall client experience
- Ensuring all items are stocked at all times
- Maintaining selling floor standards, including straightening, filling in, and replenishment of new receipts
- Providing assistance with inventory preparation
- Processing and ensuring the accuracy of all transactions
As a Sales Specialist, you will also be responsible for:
- Complying with all asset protection procedures
- Practicing appropriate asset protection techniques
- Following guidelines for key control and merchandise security
- Respecting physical EAS tagging guidelines and ensuring all products are properly ticketed
- Preparing for physical inventory and participating in monthly cycle counts
You will consistently provide high levels of service to our clients, adhering to the Hermès standard of service, which includes:
- Prompt and friendly greeting
- Offering to assist and answering questions
- Assistance with wrapping and packaging at POS
We are looking for a candidate with 2+ years of experience in sales, preferably in a luxury environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply.
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