Director of Operations and Excellence

2 months ago


Glendale, Arizona, United States Center For Discovery logo Full time

About the Role:

The Executive Director is a key leadership position at Center for Discovery, responsible for directing and supporting assigned programs to maximize their productivity and excellence. This role works closely with the Regional Director and Director of East/West Coast Operations to drive business growth and improve clinical outcomes.

Key Responsibilities:

  • Oversee day-to-day operations of assigned programs and analyze Key Performance Indicators to ensure alignment with organizational values and goals.
  • Ensure compliance with corporate systems, policies, and procedures in each program, and maintain regulatory and accreditation standards.
  • Collaborate with Regional Director to identify areas of improvement and develop solution-focused plans of action.
  • Lead financial performance analysis and budget planning to promote effective resource allocation and business growth.
  • Complete monthly medical record reviews and provide feedback and retraining to staff as needed.
  • Work collaboratively with Human Resources to lead teams and establish a trusting and productive work environment.
  • Serve as a representative for Center for Discovery, collaborating with Clinical Outreach Representatives to establish and maintain positive relationships with the community.
  • Participate in clinical/administrative on-call rotation and assist with clinical work in the program(s) as needed.
  • Support staff in completing job duties and create a culture of teamwork and high-quality care.

Requirements:

  • Master's Degree or Doctorate, required
  • Licensure, preferred
  • Minimum of three years of management experience in the healthcare industry, required
  • Must possess a current driver's license and be in good standing

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