Branch Operations Director

5 days ago


Glendale, Arizona, United States Management Recruiters International Full time
Director of Branch Operations Job Description

Management Recruiters International is seeking a highly skilled and experienced Director of Branch Operations to oversee the branch network and all retail-related activity across the bank's footprint.

Key Responsibilities:
  • Oversee branch administration and guide the formulation, implementation, and coordination of branch operations policies, procedures, and activities within the organization.
  • Ensure branch policies are in regulatory compliance and conform to overall institution policies.
  • Set goals and monitor performance of assigned branches, directing activities to attract new branch business.
  • Develop and implement programs for business development and sales promotions.
  • Provide training and guidance to senior branch operation staff.
  • May serve on committees or act as chairperson relative to operations, compliance, facilities, purchasing of equipment, and work with others in the review and implementation of proposals.
  • Keep informed of developments and ideas that would affect branch operations.
  • Exercise control over all front operation areas and establish goals and objectives.
  • Plan, direct, supervise, and evaluate workflow to meet bank strategic objectives, service, accuracy, and processing deadlines.
  • Work with centralized departments such as Central Operations, image processing, call center, IRA administration, compliance (Reg. E, Reg. D, and Currency Transaction Reports), to ensure that branches consistently meet objectives.
  • In conjunction with direct reports, may call on important prospects.
  • Represent the Bank in various civic and community functions to further enhance image and develop additional business to provide excellent customer service to current and future customers.
Requirements:
  • Minimum of 7-10 years of related experience or progressively increasing responsibilities in branch operations.

For further consideration regarding this and/or other opportunities, please inquire confidentially to Management Recruiters International. All inquiries held in strict confidence.



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