Director of Operations

1 week ago


Glendale, Arizona, United States Cox Full time
Fleet Services by Cox Automotive: A Leader in Mobile Maintenance

Cox Automotive's Fleet Services is a premier provider of on-site mobile maintenance and repair services nationwide. With a strong presence in Indianapolis, our company has grown to become one of the largest fleet maintenance companies in the country.

We are seeking a highly skilled and experienced Director of Operations to join our management team and support the future growth of our company. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.

Key Responsibilities:
  • Lead a team of Mobile Technician Leaders to drive productivity and growth
  • Develop and implement sales strategies to generate new business within the market
  • Collaborate with customers to provide solutions that meet their requirements
  • Manage and maintain accurate records and reports using IT systems such as Web Wrench and MobileFrame
  • Develop and implement processes to improve productivity and efficiency
  • Provide leadership and supervision to ensure high levels of efficiency, productivity, and safety standards are met
Requirements:
  • High School Diploma or GED with 12 years of experience as a Diesel Technician or equivalent combination of technical education/certifications/skills/experiences
  • Bachelor's degree with 8+ years of experience as a Diesel Technician or equivalent combination of technical education/certifications/skills/experiences
  • Minimum of 3 years' experience in a management or leadership role
  • Valid driver's license and meet Cox Automotive Mobility minimum driving qualification standards
Competencies:
  • Action Oriented: Has a sense of urgency daily; is action-oriented; not fearful of acting with a minimum of planning; seizes more opportunities than others
  • Technician Focus: Will seamlessly navigate from mentor/coach to 'tough love' manager to manage a diverse set of technicians
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in services; acts with customers/technicians in mind; establishes and maintains effective relationships with customers/technicians and gains their trust and respect
Compensation and Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

Cox Automotive is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.



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