Loss Mitigation Department Manager

3 days ago


Sacramento, California, United States Sacramento Credit Union Full time
Job Title: Loss Mitigation Manager

At Sacramento Credit Union, we are seeking a highly skilled and experienced Loss Mitigation Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of the Loss Mitigation Department, ensuring the effective collection of loans and negative share draft accounts.

Key Responsibilities:
  • Oversee the management of delinquent accounts, ensuring timely and effective collection of loans and negative shares.
  • Develop and implement collection policies and procedures, ensuring compliance with credit union regulations and industry standards.
  • Lead a team of collections staff, providing guidance and support to ensure excellent performance and productivity.
  • Collaborate with the IS department to ensure the collection system is maintained and updated to meet the credit union's strategic plan and direction.
  • Work closely with the VP of Digital Banking & Contact Center to resolve complex issues and improve the overall quality and effectiveness of the collection process.
Requirements:
  • Bachelor's Degree or equivalent related work experience.
  • 1-3 years supervisory or collections management experience.
  • Working knowledge of consumer, real estate, foreclosure, repossession, and bankruptcy laws.
  • Intermediate to advanced Microsoft Office skills.
  • Demonstrated ability to effectively supervise and develop assigned staff.
  • Demonstrated skills in conflict resolution and problem-solving.
  • Demonstrated inter-personal communication skills.
What We Offer:

Sacramento Credit Union offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, paid holidays, life insurance, short-term and long-term disability, 401(k), and more.



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