Customer Experience Specialist
2 weeks ago
As a Customer Care Specialist at Toast, you will be the face of our company, providing world-class support to our customers through various channels. Your primary goal is to resolve customer issues efficiently and effectively, ensuring their satisfaction and loyalty to our brand.
Key Responsibilities- Provide timely and accurate responses to customer inquiries via phone, chat, and email.
- Utilize your knowledge of Toast's products and services to troubleshoot and resolve customer issues.
- Collaborate with internal teams to escalate complex issues and ensure seamless customer experiences.
- Participate in ongoing training and development to stay up-to-date on Toast's hardware and software offerings.
- 1+ years of experience in a customer-facing role, with a proven track record of delivering exceptional customer experiences.
- Strong communication and problem-solving skills, with the ability to navigate complex technical issues.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Flexibility to work a variety of schedules, including weekends and holidays.
At Toast, we believe in providing a comprehensive compensation and benefits package that supports our employees' overall well-being. Our total rewards program includes competitive pay, comprehensive health insurance, and opportunities for professional growth and development.
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Customer Experience Representative
3 weeks ago
Magstatt-le-Bas, Grand Est, United States Baxter Auto Group Full timeAbout Us: Baxter Auto Group is a leading automotive company that is revolutionizing the car buying process. We are committed to delivering an exceptional customer experience that exceeds our customers' expectations.Job Summary: We are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team. As a Customer Experience...
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Customer Experience Representative
3 weeks ago
Magstatt-le-Bas, Grand Est, United States GenPro Energy Solutions Full time**Job Summary:**GenPro Energy Solutions is seeking a highly skilled Customer Experience Specialist to provide primary support for all customer service functions in the Organization relating to pre-sale and post-sale needs.**Key Responsibilities:**Provide exceptional customer service and support to internal and external customersManage customer inquiries and...
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Customer Experience Specialist
4 weeks ago
Magstatt-le-Bas, Grand Est, United States Merck & Company, Inc. Full timeCustomer Service RepresentativeAt Merck & Company, Inc., we are seeking a highly skilled Customer Service Representative to join our team in the Customer Care department.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with cross-functional teams to deliver exceptional customer experiences.Provide timely and accurate...
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Customer Engagement Specialist
4 weeks ago
Magstatt-le-Bas, Grand Est, United States Supportworks Full timeAbout the Role:This is not your standard call center environment where you simply answer calls and move on. Supportworks is a franchise organization with locations nationwide.When customers seek garage floor coatings or installation of shelves and cabinets, they reach out through our dedicated hotline or visit our website to schedule an appointment.At the...
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Customer Experience Consultant
2 weeks ago
Magstatt-le-Bas, Grand Est, United States Lincoln Financial Group Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Lincoln Financial Group. As a key member of our organization, you will play a critical role in shaping the customer experience and driving business growth.Key ResponsibilitiesDevelop and implement customer experience strategies that align with business...
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Customer Experience Ambassador
1 week ago
Magstatt-le-Bas, Grand Est, United States Gorges Volvo Inc. Full timeCustomer Experience AdvocateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advocate. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Build...
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Customer Experience Representative
2 weeks ago
Magstatt-le-Bas, Grand Est, United States Cox Enterprises Full timeAbout the Role:Cox Enterprises is seeking a highly skilled and customer-focused Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve...
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Customer Experience Associate
4 weeks ago
Magstatt-le-Bas, Grand Est, United States H&H Automotive Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Appointment Coordinator. As a key member of our Customer Experience Team, you will play a critical role in providing exceptional service to our customers and driving sales growth for our dealerships.Key ResponsibilitiesHandle all internet and phone sales...
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Customer Engagement Specialist
1 month ago
Magstatt-le-Bas, Grand Est, United States Eli and Co Full timeJoin the vibrant team at Eli and Co as we seek a motivated Customer Engagement Specialist to enhance our retail presence. About the Position: As a Customer Engagement Specialist, you will serve as the representative of our brand at various promotional events and retail locations. Your main objective will be to deliver outstanding customer experiences and...
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Customer Experience Coordinator
4 weeks ago
Magstatt-le-Bas, Grand Est, United States National Radon Defense Full timeAbout UsAt National Radon Defense, our mission is to provide comprehensive indoor air quality solutions that protect and improve the health of our community. We are a team of dedicated professionals who are passionate about delivering exceptional customer service and ensuring smooth, efficient operations.Job SummaryWe are seeking a proactive, organized, and...
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Customer Experience Associate
3 weeks ago
Magstatt-le-Bas, Grand Est, United States Merck & Company, Inc. Full timeJob Summary:This position reports to the Associate Director of Distribution and Channel Partners in Customer Care for Animal Health at Merck & Company, Inc. The individual is responsible for ensuring high-level customer care to assigned accounts, supporting the daily needs and functions of the Customer Care team.Key Responsibilities:Develop and implement...
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Customer Experience Manager
4 weeks ago
Magstatt-le-Bas, Grand Est, United States Toast Inc Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Toast Inc. As a key member of our Guest Support team, you will be responsible for managing a team of agents and overseeing the restaurant guest experience.Key ResponsibilitiesTeam Management: Manage and coach a team of 10-15 agents, monitoring their...
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Customer Experience Coordinator
2 weeks ago
Magstatt-le-Bas, Grand Est, United States Radon Defense Midwest Full time{"title": "Customer Experience Coordinator", "subtitle": "Join Our Team of Indoor Air Quality Champions", "content": "We are seeking a proactive, organized, and customer-focused individual to help us create outstanding internal and external customer experiences.As a Customer Experience Coordinator, you will be responsible for maintaining and managing our CRM...
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Customer Experience Coordinator
3 days ago
Magstatt-le-Bas, Grand Est, United States Radon Defense Midwest Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Customer Experience Coordinator to join our team at Radon Defense Midwest. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Scheduling: Collaborate with sales and production teams to...
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Customer Experience Ambassador
2 weeks ago
Magstatt-le-Bas, Grand Est, United States Metro Stars Gymnastics Full timeCustomer Service Excellence at Metro Stars GymnasticsWe're seeking a skilled Guest Services Associate to provide exceptional customer experiences for our valued guests. As a key member of our team, you'll be responsible for creating a warm and welcoming atmosphere, ensuring seamless guest interactions, and delivering top-notch service with a smile.Key...
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Customer Experience Director
1 week ago
Magstatt-le-Bas, Grand Est, United States Oriental Trading Company Full timeCustomer Experience DirectorJoin Oriental Trading Company, a Berkshire Hathaway Company, in shaping the future of customer experience. As our Customer Experience Director, you will be responsible for establishing best practices for informational and navigational design solutions, collaborating with visual design and creative teams, and developing...
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Customer Engagement Specialist
1 month ago
Magstatt-le-Bas, Grand Est, United States Supportworks Full timeAbout the Role: This position is not your standard call center job where you simply answer calls repeatedly. Supportworks is a franchise organization with numerous locations nationwide. When clients seek garage flooring solutions or the installation of shelves and cabinets, they reach out to us through our dedicated hotline or website to schedule an...
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Customer Experience Director
2 weeks ago
Magstatt-le-Bas, Grand Est, United States Oriental Trading Company Full time**Job Summary**We are seeking a highly skilled Customer Experience Director to join our team at Oriental Trading Company, a Berkshire Hathaway Company. As a key member of our organization, you will be responsible for establishing best practices for informational and navigational design solutions, collaborating with visual design and creative teams, and...
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Customer Technical Specialist
1 week ago
Magstatt-le-Bas, Grand Est, United States Peraton Full timeJob Title: Customer Technical SpecialistWe are seeking a highly skilled Customer Technical Specialist to join our team at Peraton. As a key member of our IT support team, you will be responsible for providing technical support and services to our customers across the United States.Responsibilities:Provide technical support for end-user devices, hardware, and...
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Customer Service Specialist
1 month ago
Magstatt-le-Bas, Grand Est, United States Centris Full timeBecome a Key Player as a Customer Service SpecialistPosition: Customer Service Specialist Location: Remote Hours: Standard hours are Monday through Friday from 9:30 AM to 6:00 PM, with occasional weekend shifts Compensation: $17 - $19 per hour, with additional bonuses and growth opportunities Your Career Path Awaits:Earn Rewards: Receive up to $1000 in...