Residential Program Manager

4 days ago


East Sandwich, Massachusetts, United States Cape Abilities Full time
Job Summary

Cape Abilities is seeking a highly skilled and experienced Residential Program Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our residential programs, ensuring the highest level of quality care and support for our program participants.

Key Responsibilities
  • Program Development and Implementation
    • Develop and implement comprehensive systems of support for program participants, ensuring a safe and therapeutic environment.
    • Collaborate with residential management to create personalized support plans that meet the unique needs of each participant.
  • Staff Supervision and Training
    • Supervise and train Residential Supervisors and Direct Support Professionals to ensure they have the skills and knowledge needed to provide high-quality support.
    • Provide ongoing coaching and feedback to staff to ensure they are meeting program standards.
  • Regulatory Compliance
    • Ensure compliance with state and federal regulations, as well as agency policies and procedures.
    • Conduct regular audits and reviews to ensure program participants are receiving optimal services.
  • Communication and Collaboration
    • Serve as a liaison with external agencies, including the Massachusetts Rehabilitation Commission and the Department of Developmental Services.
    • Communicate effectively with staff, program participants, and families to ensure seamless support and services.
  • Quality Improvement
    • Develop and implement quality improvement initiatives to enhance program services and outcomes.
    • Monitor and evaluate program effectiveness, making data-driven decisions to drive improvement.
Requirements
  • Bachelor's degree in a related field, such as social work or special education.
  • Minimum 6 years of experience in residential management and staff supervision, with a focus on supporting individuals with intellectual and developmental disabilities.
  • Knowledge of regulatory compliance and quality improvement principles.
  • Prior supervisory experience required.
  • Ability to provide hands-on personal care and support.
  • Strong organizational and communication skills.
  • Valid driver's license in the state of Massachusetts required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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