Customer Service Representative

1 month ago


Ormond Beach, Florida, United States Alison Boscovich - State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Alison Boscovich - State Farm Agent, you will play a key role in delivering exceptional client experiences that drive business growth. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have opportunities to enhance your career while resolving customer inquiries, collaborating with the agency team, and anticipating the needs of our community members.

We are seeking a dedicated and empathetic team member who can provide prompt, accurate, and friendly customer service. Your primary responsibilities will include establishing customer relationships, responding to inquiries, and educating customers about insurance options. You will also use your excellent communication skills to efficiently meet the needs of customers while promoting the development of our business.

Key Responsibilities
  • Establish and maintain strong customer relationships
  • Provide exceptional customer service, responding to inquiries and resolving issues promptly
  • Use a customer-focused approach to educate customers about insurance options and promote business growth
  • Collaborate with the agency team to ensure seamless customer experiences
Requirements
  • Dedicated to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Associate's degree or higher preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
Benefits
  • Competitive salary and commission/bonus structure
  • Opportunities for career growth and advancement within the agency
  • Valuable experience in the insurance industry
Our team is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a range of insurance and financial services, including auto, home, life, and retirement planning. If you are motivated to succeed and can see yourself in this role, we encourage you to apply. We will follow up with you on the next steps in the interview process.

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