Director of Student Financial Success and Operations

6 days ago


Houston, Texas, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and experienced Director of Student Financial Success and Operations to join our team at InsideHigherEd. The successful candidate will be responsible for coordinating and administering student financial aid programs and related activities, ensuring compliance with university and funding agency goals, policies, and requirements.

Key Responsibilities
  • Coordinate and implement all functions and processes for students who apply for or receive financial aid.
  • Oversee import and export for Federal Grant and Direct Loan programs, manage and perform reconciliation procedures, and monitor output reports and clean suspense files from UC4 data load processes.
  • Perform all duties and responsibilities of the Return of Title IV Funds (RT24) process, including calculations, award adjustments, and reporting of federal overpayments to the NSLDS in accordance with required timelines.
  • Assist with maintaining the integrity of data in the financial aid module in Banner and/or job-related software releases.
  • Oversee TASFA and Texas Grant programs allocation funding.
  • Assist with developing implementation plans, conversions, and installing new Banner and/or job-related software releases.
  • Ensure timely submission of college work-study earned hours and assist with preparation of monthly college work-study reconciliation reports.
  • Award, revise, and certify all college access loans and alternative loans from various lenders.
  • Work with data analysts to prepare budgets for campus-based aid and Pell grants based on current guidelines.
  • Assist with FISAP/THECB reports and other reports required by the state or Department of Education.
  • Develop working relationships with internal and external partners, as well as various college departments, staff, and faculty to provide financial aid support.
  • Serve as the Chair of the SAP committee and designate committee members from departments outside of student financial success.
  • Maintain confidentiality and comply with financial aid administrators' professional code of conduct.
Requirements
  • Master's degree in Business, Public Administration, or a related field.
  • Three to five years of related experience.
  • Knowledge of federal, state, local, and county laws, policies, procedures, and practices.
  • Management and supervisory practices, Banner and other job-related software systems, and procedures for monitoring compliance in federal loan and Federal Pell grant programs.
  • Ability to lead the development or modification of work procedures across multiple disciplines.
  • Supervisory techniques, Microsoft Office Professional, and similar applications.
Working Conditions

This is a routine office environment with sitting or standing in one location for much of the time. Some stooping, lifting, or carrying objects of light weight may be required. Use of a video display terminal is necessary.



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