Customer Service Coordinator
7 days ago
Job Description
RATP Dev USA is seeking a Customer Service Representative to join their team in Asheville. This role requires strong communication skills and the ability to work under time constraints and deadlines.
Key Responsibilities:
- Collaborate with routing specialists and schedulers to optimize routes
- Review and respond to all incoming calls, confirming details with clients
- Troubleshoot and resolve potential pick-up problems before they result in service issues
- Ensure service on missed pick-ups by coordinating driver movement in the field
Requirements:
- Minimum of two (2) years of general work experience, including driving experience and customer service experience
- A valid drivers license and clean driving record
- No criminal convictions or DWI, DUI, assault, or possession
Benefits:
- Vacation and sick time
- Life and accident insurance
- Medical, dental, and vision insurance
- Retirement savings plan (401(k))
Estimated Salary: $45,000 - $60,000 per year
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