Vice President of Operations

1 week ago

San Francisco, California, United States SPUR Full time
Job Overview

About SPUR

SPUR is a nonprofit public policy organization dedicated to enhancing the San Francisco Bay Area. Through a combination of research, education, and advocacy, SPUR aims to foster an equitable, sustainable, and thriving region for all individuals. We engage diverse perspectives across the political spectrum to devise solutions for the significant challenges faced by urban areas. With offices located in San Francisco, San José, and Oakland, we are acknowledged as a premier civic planning entity, respected for our independent and comprehensive approach to urban matters.

Position Summary

The Vice President of Operations (VPO) is accountable for the operational effectiveness of SPUR, ensuring that the organization's strategic plan is in harmony with its vision and mission through its operational activities. The VPO provides strategic leadership and operational management for SPUR's financial, human resources, communications, and public engagement functions, collaborating closely with SPUR's fundraising team for the development and execution of the business plan. This role reports directly to the President & CEO and is an integral member of SPUR's senior leadership team.

The ideal candidate will possess extensive knowledge of business operations and a proven track record in strategic planning. They will be a capable leader who can offer guidance that enhances performance in alignment with the organization's vision and culture.

The VPO will directly oversee SPUR's Communications, Engagement, Finance, and HR teams, as well as manage contractors that support SPUR's Finance function, building management, and recruitment initiatives. Additionally, the VPO will work closely with the CEO to actualize their vision for organizational transformation and growth, operationalizing these strategies to propel the organization forward, while managing a dynamic portfolio of projects. The VPO serves as a vital thought partner to the President & CEO on matters related to business and financial planning, organizational structure, internal management, and operational strategies for external effectiveness.

This position is suited for an individual who has a profound understanding of aligning financial strategies with mission objectives; possesses exceptional organizational management and interpersonal skills; demonstrates a sharp strategic mindset; adopts an assets-based approach to organizational development; and exhibits a high level of proficiency in executing goals and strategies. As with all leadership roles at SPUR, this position is for a proactive individual who finds professional fulfillment in achieving the highest standards of performance. We seek candidates who can lead with curiosity and possess strong problem-solving abilities. The candidate will be a connector and team-oriented, capable of establishing the culture and tone for the organization.

Key Responsibilities

  • Collaborate with senior leadership to develop and manage the organization's strategic plan, including revenue and expense strategies.
  • Work closely with the fundraising team to facilitate the execution of revenue strategies.
  • Guide organizational work plans to ensure alignment with the business plan and mission.
  • Establish and implement mechanisms to evaluate SPUR's impact and competitiveness.
  • Directly manage and enhance the effectiveness of SPUR's business operations, recommending and executing improvements as necessary.
  • Oversee SPUR's communications and engagement functions, ensuring each maximizes SPUR's capacity to achieve its policy and fundraising objectives.
  • Supervise human resources operations, including training, employee development, and salary administration, and actively participate in recruitment efforts.
  • Produce and analyze financial documents, statements, and reports to evaluate organizational performance against financial targets and identify potential risks.
  • Ensure the organization has adequate resources to fulfill its mission.
  • Organize and coordinate operations to maximize productivity.
  • Supervise employee performance and provide constructive feedback to enhance efficiency and effectiveness.
  • Gather, analyze, and interpret data to inform strategic decision-making.
  • Assess overall organizational performance against established objectives.
  • Ensure compliance with relevant laws and standards.
  • Oversee building management operations.
  • Develop and maintain strong relationships with stakeholders.
  • Support relevant committees of SPUR's Board of Directors, including Finance, Audit, and Investment.

Qualifications & Skills

  • 10+ years of professional experience.
  • Demonstrated experience in a leadership capacity, preferably as a business manager or equivalent.
  • Exceptional organizational and leadership capabilities.
  • Strong problem-solving skills.
  • Robust financial management expertise.
  • Effective written and verbal communication skills, along with strong interpersonal abilities.
  • Comprehensive understanding of diverse business processes and strategy development.
  • Experience in communications is preferred.
  • An MBA or equivalent nonprofit experience is preferred but not mandatory.

Compensation & Benefits

The salary range for this position is $175,000-$200,000, based on experience and aligned with skills and qualifications. This is a full-time, exempt role. SPUR offers a comprehensive benefits package, including health insurance, dental coverage, vision care, basic life insurance, pre-tax commuter benefits, a work-from-home stipend, an employee assistance program (EAP), six months of paid maternity and paternity leave, and a retirement plan with a 25% contribution match.

Work Environment

At SPUR, the health and well-being of our employees and their families are our top priorities. We have adopted a hybrid workplace model that combines remote and in-person work. All staff are required to attend mandatory in-person meetings on designated days, along with other necessary in-person engagements throughout the Bay Area region. All policies are subject to change.

Commitment to Diversity

SPUR is an equal opportunity employer, committed to respecting differences of all kinds. We prohibit unlawful discrimination against any employee or applicant based on race, color, religion, sex, gender identity, age, sexual orientation, political orientation, disability, or any other basis prohibited by law. We strongly encourage applications from individuals of diverse backgrounds, including people of color, persons with disabilities, women, LGBTQ applicants, and others who will contribute to the diversity of our staff.

Accommodations for Applicants with Disabilities

Reasonable accommodations will be provided to qualified disabled applicants to facilitate their participation in the application process. Please inform us in writing of any special needs at the time of application.

The information provided herein is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this role.

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