Insurance Customer Service Representative
2 weeks ago
Randstad is seeking a skilled customer service professional to join our team as an insurance representative. This role involves handling daily calls from policyholders and potential new customers, processing customer requests, and providing product education. The ideal candidate will have a current property and casualty license and excellent communication skills.
Responsibilities:- Handle incoming daily calls from policyholders and potential new customers
- Process customer requests and provide timely responses
- Enter detailed and accurate notes regarding policyholder interactions in the database
- Follow up on pending issues and investigations, and provide speedy response and communication with customers
- Handle daily data entry regarding renewal policies
- Provide product education and support to customers
- Handle premium payments and return calls
- Current property and casualty license
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of database systems
Randstad is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive benefits package, including health insurance, paid time off, and a 401(k) plan. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Insurance Customer Service Representative
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Insurance Customer Service Representative
2 weeks ago
Rockville, Maryland, United States Randstad Full timeJob Title: Insurance Customer Service RepresentativeWe are seeking a highly skilled Insurance Customer Service Representative to join our team at Randstad. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders and potential new customers.Key Responsibilities:Handle incoming daily calls...
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