Healthcare Support Specialist

1 week ago


New Castle, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full time
Job Overview

UPMC Regional Orthopaedics is seeking a dedicated Medical Assistant to enhance their operations. This role is focused on supporting the Rheumatology Advanced Practice Provider during standard business hours, ensuring a smooth workflow for patient care.

This position is part of a dynamic, multi-specialty practice serving the local community. The Medical Assistant will receive comprehensive on-the-job training and have opportunities for career advancement within the organization.

Key Responsibilities:

  • Manage patient schedules and facilitate patient flow. Assist patients in reaching examination rooms and provide necessary support during their visit.
  • Gather patient medical histories and vital signs, adhering to provider protocols for screenings.
  • Ensure compliance with HIPAA regulations by managing patient medical records securely.
  • Prepare examination rooms and medical equipment, maintaining cleanliness and infection control standards.
  • Conduct routine clinical tasks such as phlebotomy and EKGs, assisting healthcare providers as needed.
  • Handle incoming calls, providing relevant information and patient education as directed.
  • Coordinate the acquisition of lab and imaging reports, manage appointment scheduling, and verify patient insurance details.
  • Administer medications and vaccines under the supervision of a physician when required.

Qualifications:

A high school diploma or equivalent is mandatory. Candidates should possess basic computer skills and a foundational understanding of medical terminology.

Certifications and Clearances:

  • CPR certification based on AHA standards must be obtained within the first month of employment.
  • Basic Life Support (BLS) certification.
  • Clearances as per state regulations.

UPMC is committed to equal opportunity employment for all individuals, including those with disabilities and veterans.



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