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Healthcare Support Specialist
2 months ago
UPMC Regional Orthopaedics is seeking a dedicated Medical Assistant to enhance their operations. This role is focused on providing essential support to the Rheumatology Advanced Practice Provider during standard weekday hours, ensuring a seamless patient experience.
This position is integral to a thriving multi-specialty practice serving a diverse patient population. Comprehensive on-the-job training will be provided, along with opportunities for career advancement within the Medical Assistant career ladder.
Key Responsibilities:
- Manage patient schedules and facilitate smooth patient flow. Assist patients with mobility, transfers, and preparation for examinations.
- Gather patient medical histories and vital signs, ensuring compliance with provider protocols.
- Handle patient medical records in accordance with HIPAA and other regulatory standards.
- Prepare examination rooms and medical equipment, maintaining strict infection control protocols.
- Perform essential clinical tasks such as phlebotomy, EKGs, and basic laboratory procedures.
- Provide patient education and respond to inquiries, ensuring clarity and understanding.
- Coordinate the acquisition of lab and imaging reports, manage appointment scheduling, and verify patient insurance details.
- Administer medications and vaccines under physician supervision when necessary.
Qualifications:
A high school diploma or equivalent is mandatory. Candidates should possess basic computer skills and familiarity with medical terminology and clinical responsibilities.
Certifications and Clearances:
- CPR certification as per AHA standards within the initial employment period.
- Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification.
- Compliance with state child abuse reporting and background check requirements.
UPMC is committed to diversity and inclusion in the workplace.