Industrial Sales Representative

2 weeks ago

Owatonna, Minnesota, United States Baldwin Supply Co Full time
Job Title: Industrial Inside Sales

Baldwin Supply Company is a leading distributor of mechanical power transmission, conveyor belts, electric motors, and control products in the upper Midwest. We are seeking an experienced Industrial Inside Sales Representative to be based out of our Appleton facility and help expand our business in the greater Appleton area.

Job Summary

The Inside Sales Representative will be responsible for growing and managing assigned accounts and will work jointly with field salespeople to perform business development activities to expand the business. The Inside Sales position will act as a liaison between customers and the dedicated Field Sales Representative by providing pricing, availability, and any required customer service to ensure excellent customer satisfaction.

Key Responsibilities
  • Respond to customer inquiries regarding product selection, placement of orders for standard products and services, requests for prices and quotations, and handle customer credits and complaints.
  • Access, update, and maintain records for individual accounts with attention to details.
  • Coordinate activities with internal company departments, vendors, and common carriers.
  • Perform duties to provide technical and product assistance to customers to generate new and repeat sales.
  • Analyze individual solutions and take appropriate action to ensure customer needs are met.
Requirements
  • High School Diploma with a minimum of 2 years of Inside Sales and/or distribution experience; College Degree preferred.
  • Experience in working with Field Sales and executing sales campaigns.
  • Experience in selling industrial products such as Bearings, Belts, Chains, Electric Motors, Gear Reducers, etc.
  • Experience with implementing incentive plans to increase sales & improve profitability.
  • Effective selling strategies and techniques.
  • Meeting sales goals & growing sales.
Skills and Abilities

The ideal candidate will possess the following skills and abilities:

  • Delivers superior customer service.
  • Effective selling strategies and techniques.
  • Effective negotiating skills.
  • Excellent communication skills; including written, interpersonal, and listening.
  • Capable of analyzing issues and developing solutions.
  • Problem-solving & analytical ability.
  • Ability to be creative and innovative.
  • Excellent judgment and decision-making ability.
  • Organizational and time management skills.
  • Ability to retain product and process knowledge.
  • Accuracy & attention to detail.
  • Confidence and professionalism in representing the Company.
  • Willingness to be a team player.

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