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Client Relations Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Goettl Air Conditioning. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their needs and concerns, and ensuring a positive experience.
Key Responsibilities- Communicate services offered and build relationships with current and prospective customers
- Address customer inquiries in a timely manner, providing accurate information and creating a positive customer experience
- Schedule service appointments with customers and set up accounts/contracts with new customers
- Provide resolution to customer concerns and route customer calls accordingly based on customer needs
- Establish rapport with new and existing customers
- Competitive pay and benefits package
- A fun and exciting work atmosphere
- Opportunities for career growth and development
- Prolonged periods of sitting at a desk and working on a computer
- Reasonable accommodations may be made to enable individuals with disabilities to perform these position-specific essential functions
Goettl is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment free of discrimination and harassment and welcome applicants of all ages.
