Automotive Customer Support Specialist
1 week ago
A Customer Service Advisor (CSA) plays a crucial role in the automotive service industry. This mid-level position involves diagnosing issues with vehicles, collecting detailed information from clients, providing recommendations, and relaying repair orders to technicians. Strong customer service skills are essential, as effective communication with clients is key to understanding their automotive concerns.
Key Responsibilities:· Engage with customers: Actively listen to clients' descriptions of their vehicle issues to accurately identify problems for the technicians.
· Provide estimates: Calculate and present a detailed estimate of the necessary work to be completed on the vehicle.
· Explain procedures: Clearly outline the repair process to clients, ensuring they understand the timeline and expectations for their vehicle's service.
· Document interactions: Record all relevant information gathered during customer visits in the company’s customer management system.
· Collaborate with the team: Work closely with supervisors, technicians, and other team members to ensure a positive and efficient resolution for customers.
· Continuous training: Participate in ongoing training sessions on new services and products to enhance customer offerings.
· Professional development: Engage in computer-based training followed by practical role-play and customer interaction exercises.
· Maintain professionalism: Uphold a professional appearance at all times while performing job duties.
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Automotive Customer Support Specialist
2 weeks ago
Blacksburg, Virginia, United States Virginia Lube Full timeJob OverviewA Customer Service Advisor (CSA) plays a crucial role in the automotive service industry. This mid-level position involves diagnosing issues with vehicles, collecting detailed information from clients, providing informed recommendations, and relaying service orders to technicians for necessary repairs. Exceptional customer service abilities are...
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Automotive Claims Specialist I
1 month ago
Blacksburg, Virginia, United States Cox Automotive Full timeThis position facilitates the resolution of customer complaints (including all vehicles and online transactions) after a sale and is responsible for the timely and successful arbitration of vehicles between buyer and seller in accordance with auction and NAAA policies. This position also requires organization and management of sale-day activities including...
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Automotive Service Technician
2 weeks ago
Blacksburg, Virginia, United States Campus Automotive Full timeAbout Campus AutomotiveAt Campus Automotive, we prioritize creating a remarkable workplace for our staff, recognizing that they are our most valuable resource. Our commitment to employee satisfaction has earned us numerous accolades and prestigious recognitions over the years. If you seek a role that offers substantial career advancement within a company...
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Automotive Service Technician
1 week ago
Blacksburg, Virginia, United States Campus Automotive Full timeAbout Campus AutomotiveAt Campus Automotive, we prioritize cultivating an exceptional workplace for our team members, recognizing that they are our most valuable asset. Over the years, our staff has contributed to our recognition through various awards and prestigious benchmarks. We are committed to providing opportunities for career advancement within a...
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Automotive Service Technician
1 week ago
Blacksburg, Virginia, United States Campus Automotive Full timeAbout Campus AutomotiveAt Campus Automotive, we prioritize cultivating a remarkable workplace for our staff, recognizing that our employees are our most valuable asset. Over the years, our team has contributed to our success, earning us numerous accolades and prestigious recognitions. If you seek a position that offers exceptional career advancement...
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Automotive Sales Professional
15 hours ago
Blacksburg, Virginia, United States Duncan Automotive Network Full timeAbout Duncan Automotive NetworkDuncan Automotive Network is a family-owned organization that has been serving our community since 1955. We take immense pride in our commitment to excellence and are passionate about the automotive industry. We invest in our employees and offer a dynamic culture, as well as ongoing training to help team members become experts...
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Automotive Service Technician
1 week ago
Blacksburg, Virginia, United States Campus Automotive Full timeAbout Campus AutomotiveWe are a leading automotive dealership dedicated to providing exceptional customer experiences and fostering a positive work environment for our employees.Job SummaryWe are seeking a highly skilled and motivated Automotive Technician to join our team. As a key member of our service department, you will be responsible for performing...
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Automotive Customer Support Specialist
1 week ago
Blacksburg, Virginia, United States Virginia Lube Full timeJob OverviewA Customer Service Advisor at Virginia Lube is a pivotal role that involves diagnosing issues with vehicles, collecting information from clients, providing recommendations, and relaying repair orders to technicians. Strong customer service abilities are essential, as the role requires effective communication with clients to grasp their vehicle...
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Customer Support Engineer
1 week ago
Blacksburg, Virginia, United States CELLINK Full timeJob Description**About the Role**CELLINK is seeking a highly skilled Technical Support Specialist to join our After Market Support team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, ensuring their bioprinting equipment is running smoothly and efficiently.Key ResponsibilitiesTechnical...
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HR Support Specialist
1 week ago
Blacksburg, Virginia, United States BambooHR Full timeJob DescriptionBambooHR is seeking a highly skilled HR Support Specialist to join their team in a remote position.Key Responsibilities:The HR Support Specialist role at BambooHR involves providing exceptional customer service and support to clients. By assisting clients with hiring, performance management, compliance, and more, you will gain valuable...
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Diagnostic Imaging Specialist
6 days ago
Blacksburg, Virginia, United States Healthcare Support Full timeJob Title: Diagnostic Imaging SpecialistJob Summary:Healthcare Support is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for performing diagnostic imaging procedures using various imaging modalities, including ultrasound.Responsibilities:Perform diagnostic imaging procedures using...
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Automotive Detailing Specialist
1 week ago
Blacksburg, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThe Commonwealth of Virginia is seeking a highly skilled and detail-oriented Vehicle Service Attendant to join our Fleet Services team. As a key member of our team, you will be responsible for ensuring the cleanliness and maintenance of our university's 1,500 state vehicles, as well as a rental vehicle fleet of approximately 150 vehicles.Key...
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Blacksburg, Virginia, United States Campus Auto Service Full timeAbout YouAs a dedicated and skilled professional, you are eager to contribute to our team at Campus Auto Service. Your self-motivation and attention to detail, combined with strong organizational and time-management abilities, set you apart.With a passion for cutting-edge automotive technologies and a background in service repair, you are committed to...
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Technical Support Specialist
2 weeks ago
Blacksburg, Virginia, United States CELLINK Full timeJob Description**About the Role**CELLINK is seeking a highly skilled Technical Support Specialist to join our After Market Support team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, ensuring their bioprinting equipment is running smoothly and efficiently.Key ResponsibilitiesTechnical...
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Traveling Ultrasound Imaging Specialist
2 weeks ago
Blacksburg, Virginia, United States Healthcare Support Full timePosition Overview:Healthcare Support is actively seeking a dedicated travel Ultrasound Imaging Specialist for an exciting opportunity. This role is essential in providing high-quality imaging services in various healthcare settings.Key Responsibilities:- Perform ultrasound examinations with precision and care.- Collaborate with healthcare professionals to...
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Office Support Specialist
2 weeks ago
Blacksburg, Virginia, United States Patton & Associates Full timeJob OverviewPosition SummaryWe are seeking a dedicated and detail-oriented individual to join our team as an Office Support Specialist. This role can be fulfilled on either a part-time or full-time basis, providing flexibility to meet both personal and professional needs.The ideal candidate will possess a strong sense of self-motivation and reliability,...
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Customer Support Advisor
2 weeks ago
Blacksburg, Virginia, United States BambooHR Full timeJob OverviewBambooHR is looking for a Customer Support Advisor to become a part of their remote team.Key ResponsibilitiesThe Customer Support Advisor position at BambooHR is centered around delivering outstanding service and assistance to clients. By guiding clients through hiring processes, performance evaluations, compliance matters, and more, you will...
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Technical Support Specialist
2 weeks ago
Blacksburg, Virginia, United States BCforward Full timePosition Title: Technical Support SpecialistCompany: BCforwardLocation: RemoteJob Type: ContractPay Range: $16/HR - $19/HRJob Overview:BCforward is currently in search of a dedicated Technical Support Specialist to join our team. This role is essential in ensuring the quality and accuracy of engineering documentation and processes.Key...
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Auto Body Repair Technician II
1 month ago
Blacksburg, Virginia, United States Cox Automotive Full timeYour gas tank is full. Mirrors adjusted, seat just right. Keys in the ignition. Playlist queued up. All that's left is to crank up the engine and go.This is more than a simple metaphor for the start of your career - it's an opportunity to put that "new car" smell and shine on an older vehicle so others can share the same pride in their ride as you do. At...
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Behavioral Health Support Specialist
6 days ago
Blacksburg, Virginia, United States Sevita Full timeAbout SevitaSevita is a leading provider of home and community-based specialized health care. Our mission is to empower individuals with physical, intellectual, or behavioral challenges to live full, more independent lives.Job SummaryWe are seeking a dedicated and compassionate Behavioral Health Support Specialist to join our team. As a Behavioral Health...