Food Pantry Operations Manager

1 week ago

Westport, Connecticut, United States Homes With Hope Full time
Job Title: Food Pantry Manager

Job Summary:

The Food Pantry Manager will oversee the daily operations of the Homes with Hope food pantry location, ensuring efficient service to those in need. This role involves managing inventory, inputting data, tracking donations, coordinating volunteers, and maintaining a clean and organized pantry environment.

Key Responsibilities:
  • Inventory Management:
    • Manage the stocking and restocking of pantry shelves.
    • Conduct regular inventory checks and maintain accurate records.
    • Ensure all food items are stored properly and within their expiration dates.
    • Organize food drives as needed.
  • Data Entry and Reporting:
    • Input and maintain accurate data on pantry usage and client information into HMIS.
    • Prepare and submit regular reports on pantry data, as needed.
    • Utilize database systems to track and analyze pantry data.
  • Donation Tracking and Management:
    • Track and document all in-kind donations, including food items, and other supplies.
    • Foster and maintain relationships with individual donors and coordinate donation pick-ups and deliveries.
    • Issue receipts and thank-you letters to donors to capture donor information.
  • Customer Service:
    • Ensure clients are greeted warmly and served efficiently.
    • Oversee the registration and eligibility verification process for pantry clients.
    • Provide assistance and information to clients regarding available resources.
  • Volunteer/Employee Coordination:
    • Recruit, train, and supervise pantry volunteers.
    • Schedule and manage volunteer shifts to ensure adequate coverage.
    • Foster a positive and collaborative environment for volunteers.
    • Oversee part-time employees and volunteers.
  • Facility Maintenance:
    • Ensure the pantry is kept clean, organized, and safe at all times.
    • Address any maintenance issues promptly and coordinate with facilities management as needed.
    • Implement and uphold food safety and hygiene standards.
  • Community Interaction:
    • Maintain partnerships with local organizations, businesses, and agencies.
    • Promote pantry services and programs within the community.
    Requirements:
    • Bachelor's degree in a related field (Social Work, Nonprofit Management) preferred.
    • Minimum of 2 years of experience in a similar role, preferably in a nonprofit or social services setting.
    • Strong organizational and multitasking skills.
    • Proficiency in data entry and database management.
    • Excellent communication and interpersonal skills.
    • Bilingual preferred - Spanish proficiency.
    • Ability to lead and motivate volunteers.
    • Knowledge of food safety and hygiene practices.
    • Compassionate and client-focused approach.
    Physical Requirements:
    • Ability to lift and carry up to 50 lbs.
    • Ability to stand, walk, bend, and reach for extended periods.

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