Customer Service Representative
1 month ago
Job Overview
Retail Sales Representatives (RSRs) at GP Mobile are brand ambassadors who bring the T-Mobile brand to life. They build energy and excitement around our products and services, immersing themselves in significant connections with customers. With a passion for the connected world, they thrive in a fast-paced environment where technology innovations, customer needs, and the Retail experience are continuously evolving.
Key Responsibilities:
- Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store.
- Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love.
- Approach service and sales needs with composure, integrity, and compassion.
Requirements:
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
- Bilingual candidates encouraged to apply
GP Mobile is an equal opportunity employer and welcomes everyone to our team. We're dedicated to building a diverse, inclusive, and authentic workplace where everyone can thrive.
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