Customer Service Representative

4 days ago


Cumming, Georgia, United States GP Mobile Full time

Job Overview

Retail Sales Representatives (RSRs) at GP Mobile are brand ambassadors who bring the T-Mobile brand to life. They build energy and excitement around our products and services, immersing themselves in significant connections with customers. With a passion for the connected world, they thrive in a fast-paced environment where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities:

  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love.
  • Approach service and sales needs with composure, integrity, and compassion.

Requirements:

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Bilingual candidates encouraged to apply

GP Mobile is an equal opportunity employer and welcomes everyone to our team. We're dedicated to building a diverse, inclusive, and authentic workplace where everyone can thrive.



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