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Customer Service Representative

1 month ago

Cumming, Georgia, United States Mitchell Smith - State Farm Agent Full time

Are you a customer-focused individual looking for a challenging role? We are seeking a skilled Customer Service Representative to join our team at Mitchell Smith - State Farm Agent. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance options. You will also develop leads, schedule appointments, and market appropriate products and services. In return, you will receive hourly pay plus commission/bonus, health benefits, paid time off, flexible hours, and growth potential/Opportunity for advancement within our agency. Requirements include interest in marketing products and services based on customer needs, excellent communication skills, people-oriented, detail-oriented, proactive in problem solving, able to learn computer functions, and ability to work in a team environment. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As a Customer Service Representative, you will be part of a dynamic team that helps people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Cumming, GA and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.