Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm agency, you will be responsible for building and maintaining strong relationships with our customers, identifying their insurance needs, and providing personalized solutions.
Responsibilities- Establish and maintain customer relationships through regular communication and follow-up.
- Use a customer-centric approach to educate customers about insurance options and develop leads.
- Identify customer needs and market appropriate products and services to meet those needs.
- Answer inbound calls and assist current clients with insurance-related questions.
- Make outbound calls to help customers who are late on their bill.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- People-oriented with a strong focus on customer satisfaction.
- Detail-oriented with the ability to learn computer functions.
- Proactive in problem-solving with a team-oriented approach.
- Competitive salary and bonus structure.
- Health benefits and paid time off.
- Flexible work-from-home options.
- Opportunities for growth and advancement within our agency.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
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Customer Service Representative
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Customer Service Representative
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