Customer Service Representative

1 month ago


Cumming, Georgia, United States David Korede - State Farm Agent Full time
Job OverviewAs a Customer Service Representative on our State Farm Agent team, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. We seek a motivated self-starter who thrives in a fast-paced environment and is interested in helping our customers achieve their goals.

Key Responsibilities
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized solutions.
  • Work collaboratively with the agent to establish and meet service/sales goals, ensuring a strong work ethic and total commitment to success.
  • Retain leads and current book of business, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

What We Offer
  • Competitive base salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within our agency

Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting goals preferred
  • Interest in marketing and pivoting to products and services based on customer needs
  • Self-motivated
  • Ability to make presentations to potential customers
  • Achieve mutually agreed-upon goals
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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