Claims Service Representative

4 days ago


Mendota Heights, Minnesota, United States NebulaWorks Full time

We are NebulaWorks, a leading provider of innovative solutions in the insurance industry. Our guiding principle is to deliver exceptional customer experiences, and we're looking for talented individuals to join our team.

About the Role:

We are seeking a skilled Claims Service Representative to manage and process claims efficiently. As a key member of our team, you will be responsible for:

  • Claims management and initial processing of motor liability, motor vehicle, and breakdown claims
  • Managing claims through mediation and sales of our claims products, including repair services and digital damage assessment
  • Reducing claims costs through proactive measures
  • Communicating effectively with policyholders, claimants, workshops, insurance agents, lawyers, and other business partners
  • Collaborating with our departments and sales partners to drive business growth

Requirements:

To be successful in this role, you will need:

  • Completed training as an insurance clerk or equivalent knowledge in the insurance industry
  • Excellent customer service skills and the ability to empathize with conversation partners

What We Offer:

As a Claims Service Representative at NebulaWorks, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to our mission of delivering exceptional customer experiences.



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