Customer Service Representative

5 days ago


Mendota Heights, Minnesota, United States Galaxy Technologies Full time

**About Galaxy Technologies**

We are a leading provider of innovative solutions in the telecommunications industry. Our team is dedicated to delivering exceptional customer experiences and building strong relationships with our clients.

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Telephone Operator. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients, resolving their concerns, and identifying opportunities for sales and growth.

**Key Responsibilities**

  • Provide exceptional customer service through phone, email, and other communication channels
  • Resolve customer complaints and concerns in a timely and professional manner
  • Identify opportunities for sales and growth, and work with clients to develop customized solutions
  • Collaborate with internal teams to ensure seamless delivery of services and products
  • Stay up-to-date with industry trends and developments to provide expert advice to clients

**Requirements**

  • High school diploma or equivalent required; degree in a related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other productivity tools

**What We Offer**

  • A competitive hourly wage and starter bonus
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and a comprehensive benefits package


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