Customer Service Representative

2 weeks ago


Pflugerville, Texas, United States Openwork Full time
Customer Service Associate Job Description

Openwork, a talent-first staffing company, is partnering with a manufacturing company in Pflugerville, TX to fill a Customer Service Associate role in their call center. As a key member of the team, you will play a vital role in ensuring the day-to-day operations run smoothly and effectively.

Responsibilities:
  • Manage and respond to a high volume of customer calls in a professional and courteous manner
  • Provide accurate and timely information about products and services to customers
  • Process customer orders and resolve any issues that may arise
  • Respond to customer complaints and concerns in a empathetic and solution-focused manner
  • Accurately enter customer data into the company's database
Requirements:
  • At least 1 year of experience in a call center environment
  • Excellent verbal communication skills and the ability to effectively communicate with customers
  • High school diploma or equivalent
  • Dependable and able to work in a fast-paced environment
Perks:
  • Competitive hourly rate of $18
  • Paid weekly on Fridays
  • Opportunity to work with a reputable manufacturing company
  • Temporary to Hire opportunity with potential for permanent employment
Hours:
  • Monday to Friday, 7:30 am to 5 pm or 8 am to 5:30 pm, with opportunities for overtime

If you are a motivated and customer-focused individual looking for a new challenge, please click on the "Apply Now" button to submit your application. You can also visit our website at www.openwork.com to explore other job opportunities.

About Openwork:

Openwork is a talent-first staffing company dedicated to bringing ease and thoughtfulness to the staffing industry. We believe that finding your dream career or team is a great place to start. Our family of companies includes Rock Staffing, QS Nurses, and Aerospace Solutions. Visit us at www.openwork.com to learn more about our mission and values.



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