Customer Service Representative

4 weeks ago


Pflugerville, Texas, United States Elite Full time
Job Description

We are seeking a dedicated individual to lead our non-profit efforts as a Customer Service Representative. As a crucial link between our charity and the public, you will ensure smooth interactions and tackle any issues with speed and precision.

Key Responsibilities:
  • Build strong relationships with clients through clear and engaging communication
  • Offer accurate and comprehensive information about our charity client to the public
  • Handle inquiries and complaints efficiently, providing effective solutions and following up as needed
  • Maintain detailed records of customer interactions and manage accounts with attention to detail
  • Adhere to our communication guidelines and go the extra mile to educate and engage on behalf of the charity
Desired Skills:
  • Proven experience in customer service or client support roles
  • A genuine passion for philanthropy and helping others
  • Strong communication skills with the ability to adapt to different personalities
  • Ability to multitask, prioritize, and manage time effectively

At Elite, we value exceptional customer service and are committed to making a positive impact through our mission-driven organization.



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