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Customer Service Coordinator
2 months ago
Customer Services Administrator at Frontier Agriculture
As a Customer Services Administrator, you will play a vital role in ensuring exceptional service delivery. Your responsibilities will include:
- Effective Communication: Exhibit confidence and professionalism in all interactions.
- Team Collaboration: Work collaboratively with colleagues while being self-motivated and adaptable.
- Technical Proficiency: Utilize Microsoft Word and Excel to manage tasks efficiently.
- Interpersonal Skills: Demonstrate ambition and tenacity in building relationships.
- Independent Decision-Making: Take initiative and make informed decisions autonomously.
- Written Communication: Possess strong writing skills for clear and concise correspondence.
- Multi-Tasking: Thrive in a fast-paced environment while managing multiple priorities.
- Adaptability: Adjust to evolving business demands and customer expectations.
- Diversity Promotion: Foster an inclusive atmosphere through positive interactions.
- Customer-Centric Approach: Maintain exceptional relationship management skills to enhance customer satisfaction.
- Order Management: Process customer orders accurately through various channels.
- Order Confirmation: Verify details, pricing, and product specifications with clients.
- Inventory Coordination: Collaborate with teams to manage stock levels and deliveries.
- Issue Resolution: Address customer service challenges promptly and professionally.
Benefits: Enjoy a comprehensive benefits package that includes a contributory pension plan, salary exchange benefits, employee discounts, life assurance, holiday entitlement, employee assistance programme, and opportunities for professional development.
