Customer Service Representative

2 days ago


Andover, Massachusetts, United States FH Cann & Associates Full time
Job Summary

F.H. Cann & Associates is seeking a highly skilled Customer Service Representative to join our team. This role will provide exceptional customer service and support to our clients through various communication channels.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers through phone, email, and chat.
  • Collaborate with internal teams to resolve complex customer issues.
  • Meet or exceed customer satisfaction targets and quality standards.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Working Conditions

This is a remote position, and the successful candidate will be required to work from home with a reliable internet connection.

F.H. Cann & Associates is an equal opportunity employer and welcomes applications from diverse candidates.



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