Current jobs related to Patient Relations Representative/Community Programs Specialist - Los Angeles, California - The County of Los Angeles
-
Public Relations Specialist
4 weeks ago
Los Angeles, California, United States align Public Relations Full timeAbout the Role:We are seeking a highly skilled Public Relations Specialist to join our team at align Public Relations. As a Publicist, you will be responsible for pitching and securing media coverage, influencer engagement, and brand partnerships for our clients.Key Responsibilities:Pitching and securing media coverage, influencer engagement, and brand...
-
Industrial Relations Specialist
4 weeks ago
Los Angeles, California, United States Department of Industrial Relations Full timeJob Title: Industrial Relations RepresentativeJob Summary:The Department of Industrial Relations is seeking a highly skilled and motivated Industrial Relations Representative to join our team. As an Industrial Relations Representative, you will play a critical role in providing consultation services to the public, conducting intake assessments, and...
-
Patient Relations Specialist
4 weeks ago
Los Angeles, California, United States AppleOne Full timeJob OverviewWe are seeking a highly skilled and organized Patient Relations Specialist to join our team at AppleOne. As a key member of our office, you will be responsible for providing exceptional administrative and customer service support to our clients and patients.Key ResponsibilitiesProvide administrative support, including scheduling and confirming...
-
Industrial Relations Consultant
4 days ago
Los Angeles, California, United States Department of Industrial Relations Full timeJob SummaryWe are seeking a skilled and dedicated Industrial Relations Representative to join our team at the Department of Industrial Relations. As a key member of our staff, you will be responsible for providing consultation services to the public, conducting intake assessments, and developing referrals to other units.Key ResponsibilitiesConduct intake...
-
Community Enrollment Specialist
3 weeks ago
Los Angeles, California, United States MLK Community Healthcare Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Community Enrollment Specialist to join our team at MLK Community Healthcare. The successful candidate will be responsible for assisting patients and clients in enrolling into various healthcare programs, including Medi-Cal, Covered California, and Cal-Fresh.Key ResponsibilitiesScreen patients...
-
Patient Services Representative
4 weeks ago
Los Angeles, California, United States Marin Community Clinics Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Patient Services Representative to join our team at Marin Community Clinics. As a key member of our outreach and enrollment team, you will play a critical role in ensuring that our patients have access to the healthcare services they need.In this role, you will work closely with patients,...
-
Community Enrollment Specialist
3 weeks ago
Los Angeles, California, United States MLK Community Healthcare Full timeJob SummaryThe Community Enrollment Specialist will play a vital role in assisting patients and clients in enrolling into various healthcare programs, including Medi-Cal, Covered California, and Cal-Fresh. This position requires strong interpersonal skills, the ability to work with diverse populations, and a passion for promoting healthcare accessibility.Key...
-
Community Relations Specialist
4 weeks ago
Los Angeles, California, United States Pattern Energy Full timeJob SummaryPattern Energy is seeking a skilled Community Relations Consultant to support community relations and stakeholder communications for our development portfolio throughout the region. The ideal candidate will have a strong background in community relations, project management, and stakeholder engagement.Key Responsibilities:Implement community...
-
Labor Relations Specialist
3 weeks ago
Los Angeles, California, United States Sharp HealthCare Full timeJob Title: Labor Relations SpecialistSharp HealthCare is seeking a skilled Labor Relations Specialist to join our team. In this role, you will be responsible for providing administrative and analytic support to the Labor Relations unit.Key Responsibilities:Manage all phone, email, and electronic case management intake and management, including issuing...
-
Community Relations Specialist
3 weeks ago
Los Angeles, California, United States Pattern Energy Full timeJob PurposePattern Energy is seeking an experienced professional to support community relations and stakeholder communications for its development portfolio throughout the region. The ideal candidate will have a strong background in community engagement, stakeholder management, and project development.Key ResponsibilitiesImplement community engagement plans...
-
Patient Registration Specialist
3 weeks ago
Los Angeles, California, United States CommonSpirit Health Full timeJob Summary:CommonSpirit Health is seeking a skilled Patient Registration Representative to join our team. As a Patient Registration Representative, you will play a critical role in ensuring a positive patient experience throughout the registration process.Key Responsibilities:Collect accurate and thorough patient demographic dataObtain insurance information...
-
Community Program Development Specialist
2 weeks ago
Los Angeles, California, United States MEN TAKING OVER REFORMING SOCIETY, Inc. Full timeJob SummaryThe Community Program Development Specialist will design and implement programs that foster education and cultural growth for our community.This role requires setting a budget and ensuring that high-quality programs are offered to our community members.Responsibilities include taking notes and maintaining records to track program progress,...
-
Case Navigator Specialist
3 weeks ago
Los Angeles, California, United States Community SeniorServ Full timeJob SummaryThe Case Navigator Specialist is a critical role at Community SeniorServ, responsible for performing duties for the Care Coordination Services, also referred to as Enhanced Care Management. This statewide Medi-Cal benefit addresses the clinical and non-clinical needs of the highest-need Medi-Cal members by building trusting relationships and...
-
Patient Services Coordinator
3 weeks ago
Los Angeles, California, United States Gracelight Community Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Gracelight Community Health. As a Patient Services Representative, you will play a critical role in ensuring that our patients receive exceptional customer service and that our healthcare services are delivered efficiently and effectively.Key...
-
Patient Services Coordinator
1 month ago
Los Angeles, California, United States Gracelight Community Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Gracelight Community Health. As a Patient Services Representative, you will play a critical role in ensuring that our patients receive exceptional customer service and that our healthcare services are delivered efficiently and effectively.Key...
-
Labor Relations Specialist
4 weeks ago
Los Angeles, California, United States Skanska Full timeJob Title: Labor Relations SpecialistSkanska is seeking a skilled Labor Relations Specialist to join our team. As a Labor Relations Specialist, you will play a critical role in managing labor relations and ensuring compliance with collective bargaining agreements (CBAs).Key Responsibilities:Develop and maintain strong working relationships with construction...
-
Treatment Center Director/Program Manager
4 weeks ago
Los Angeles, California, United States BAART Programs Full timeJob Summary:BAART Programs is seeking a highly skilled and experienced Treatment Center Director/Program Manager to lead our Opiate Treatment Program. The ideal candidate will have a strong background in clinical operations, with a focus on substance abuse treatment. This is a challenging and rewarding role that requires a high level of organizational and...
-
Patient Access Coordinator
4 weeks ago
Los Angeles, California, United States Gracelight Community Health Full timeJob SummaryWe are seeking a highly skilled Patient Access Specialist to join our team at Gracelight Community Health. As a Patient Access Specialist, you will play a critical role in ensuring that our patients receive exceptional customer service and that our internal and external clients are provided with timely and accurate information.Key...
-
Community Outreach Specialist
3 weeks ago
Los Angeles, California, United States MEN TAKING OVER REFORMING SOCIETY, Inc. Full timeJob SummaryThe Community Outreach Specialist plays a vital role in delivering social services to the community. This includes providing mentorship, counseling, legal assistance, and support with domestic issues. They are responsible for conducting interviews to understand clients' social needs, organizing outreach programs, and offering direct support to...
-
Community Program Coordinator
4 weeks ago
Los Angeles, California, United States MEN TAKING OVER REFORMING SOCIETY, Inc. Full timeJob SummaryThe Community Worker-Mentor Coordinator will play a pivotal role in developing and implementing programs that foster education and cultural growth within our community. This individual will be responsible for setting budgets, ensuring the highest quality programs, and maintaining records to track progress and accomplishments. The Community...
Patient Relations Representative/Community Programs Specialist
2 months ago
The County of Los Angeles is seeking a highly skilled Patient Relations Representative/Community Programs Specialist to join our team. As a key member of our healthcare team, you will play a vital role in ensuring that patients receive the best possible care and support.
Key Responsibilities- Assess and resolve complex patient issues related to primary care linkage, eligibility, billing for services, and managed care plan assignment.
- Research errors and patient issues, and take proper action to satisfy those needs by responding to member questions.
- Assist healthcare plan members in their interaction with medical care providers, administrative personnel, and third-party payers.
- Serve as liaison between patients, medical personnel, managed care plans, independent practice associations, insurance companies, case managers, utilization review personnel, and Medi-Cal eligibility workers.
- Listens, identifies, and recommends health options and services to help meet patients' needs.
- Obtains demographic, financial, and insurance information.
- Provides forms to patients and completes paperwork for requested services.
- Research grievances with hospital administration, physicians, nurses, and other patient support staff; refers inquiries to appropriate department or clinic for response.
- Enrolls, dis-enrolls, or transfers members.
- Schedules patient visits by determining the appropriate providers and programs for patients.
- Ensures timely access to services by actively monitoring and coordinating multiple provider schedules and maintaining appointment templates for clinic providers.
- Assigns, coordinates, and reviews the work of lower-level personnel in the unit, ensuring proper work methods are followed.
- Provides technical assistance and training.
- Answers and documents incoming calls from patients or providers or greets walk-in members who have concerns surrounding medical care issues.
- Accesses patient information from a variety of medical plan systems and files for reference purposes and uses computer systems to track and document all complaints and outcomes.
- Re-verifies eligibility in the month of the appointment to financially clear patients for appointments, conducts patient outreach by phone and/or mail, explains coverage options to patients, refers the patient to member services as needed, and cancels appointments.
- Checks-in patient for appointment to explain payment options and obtains signatures and collects and keeps records of insurance and patient identification.
- Manage/build provider and clinic templates -Design Change Worksheets (specialized work) working alongside clinicians and Cerner to complete the request as assigned.
- Applies various rules and regulations of Medicare, Medicaid, Managed Care, and commercial payers regarding referrals, authorizations, and certifications.
- Performs general office duties, such as answering multiple lines, making appointment reminders, copying, filing, scanning, and faxing.
- Initiates and/or processes applications for a variety of reduced no-cost/low-cost programs, such as Ability to Pay, Ryan White/Casewatch, Family Planning Access Care Treatment (Family PACT) program, Uniform Method of Determining Ability to Pay, and Hospital Presumptive Eligibility.
- Prepares daily, weekly, and monthly patient service and activity reports for management's review.
- Two (2) years of experience in the service of the County of Los Angeles as a Patient Resources Worker.
- Three (3) years of experience in a healthcare setting at the level of Patient Resources Worker which includes identifying patients' financial resources to pay for medical and/or mental health care and services; and assists patients in making assignments for medical benefits and completes standardized billing forms based upon data acquired with responsibility for performing patient access related work in Emergency Department/Urgent Care registration or other walk-in registration, admitting, financial screening and eligibility verification, and scheduling areas.
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Physical ClassThis class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
