Front Desk Representative

2 days ago


Philadelphia, Pennsylvania, United States Dave & Buster Full time
Job Overview: We are seeking a highly motivated and customer-focused Front Desk/Host to join our dynamic team at Dave & Buster's. As a key point of contact for our Guests, you will provide exceptional service, answer questions, and resolve issues while maintaining a high level of professionalism and enthusiasm.

Responsibilities:
• Provide unparalleled Guest service by responding to questions, resolving issues, and providing accurate information about our menu items and services.
• Coordinate game rentals, merchandise sales, and telephones, ensuring that Guests receive prompt and friendly assistance.
• Manage wait times, communicate information as needed to Guests, Team Members, and Managers, and ensure that all areas are up to standard.
• Restock supplies as needed, conduct merchandise inventory during and after shifts, and maintain a clean and organized workspace.

What We Offer:
At Dave & Buster's, we offer a competitive salary range, plus benefits including medical, dental, vision, 401K, FREE GAMES, and more. Our dynamic and supportive team environment allows for growth opportunities and professional development, so you can build a successful career with us

Requirements:
• High school diploma or equivalent required; restaurant, retail, or cashier experience preferred but not necessary.
• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Ability to read and communicate in English, with a focus on delivering clear and concise messages to Guests and Team Members.

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