Room Attendant at Lexima

2 weeks ago


Roanoke Rapids, North Carolina, United States Lexima Full time
Position Overview


A Room Attendant is tasked with all cleaning responsibilities to maintain designated guest rooms and communal areas as instructed by the Executive Housekeeper or the Housekeeping Supervisor.

They are expected to foster and enhance exceptional service skills while interacting with clients, guests, and colleagues.

Job Type and Working Hours

This role may be offered as either full-time or part-time. All full-time roles are eligible for benefits.

This position requires flexibility to work various days of the week, including weekends and holidays, depending on operational needs.

Key Responsibilities

  • Receive a list of rooms at the beginning of the shift to identify areas to be cleaned during the work period.
  • Complete all pre-cleaning tasks, including preparing guest supplies, cleaning materials, and linens for the housekeeping cart.
  • Capable of using both hands to perform tasks such as changing bed linens and scrubbing kitchenware.
  • Reach overhead to dust and clean the tops of appliances and to store items in cabinets.
  • Move lightweight furniture, such as chairs and tables, to clean underneath.
  • Practice safe handling of all cleaning agents.
  • Adhere to safety protocols, including wearing personal protective equipment and reading chemical warning labels.
  • Prepare the housekeeping cart for the following day’s use.
  • Remove all waste and soiled linens from guest rooms.
  • Ensure all hallways, public areas, and storage closets are clean, organized, and vacuumed.
  • Report any missing items from rooms to the Executive Housekeeper.
  • Utilize two-way radios, telephones, and various housekeeping equipment effectively.
  • Maintain housekeeping equipment and facilities in good condition and report any maintenance needs.
  • Uphold high standards of personal appearance and grooming, complying with dress code and uniform requirements.
  • Maintain a professional and friendly demeanor at all times.
  • Be attentive, courteous, and efficient in interactions with guests, management, and other staff members.
  • Follow brand standards and regulations to support safe and efficient hotel operations.
  • Establish and maintain effective communication and teamwork with fellow employees and other departments.
  • Exhibit a helpful and willing attitude to fulfill guest requests.
  • Coordinate with other hotel staff to accommodate special guest needs.
  • Participate in all-employee meetings, events, and other functions as required by management.
  • Familiarize oneself with all policies, hotel rules, and terminology.
  • Perform any additional duties as assigned by management.
Work Environment

This position will be based in a hotel setting, primarily working in guest rooms, hotel facilities, and public areas.

Physical Demands


The physical requirements outlined here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this role.


  • Frequently required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
  • Occasionally lift and/or move up to 50 pounds and push/pull approximately 100 pounds.
  • Must be capable of bending, stooping, and working on knees to perform tasks such as scrubbing toilets, cleaning tubs, and organizing items.
Reasonable Accommodations


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position, provided such accommodations do not create an undue hardship for the company.

Travel Requirements

No travel is anticipated for this position.

Required Qualifications

* Minimum of 1 year experience in hotel housekeeping.

  • High school diploma or equivalent preferred.
  • Knowledge of hotel operations, housekeeping, and laundry processes is required.
  • Flexibility to work various shifts, including evenings and weekends.
  • Demonstrates initiative, responsibility, and adaptability.
  • Excellent time management skills.
  • Friendly, cooperative demeanor and patience in dealing with customers and staff.
  • Must communicate clearly and professionally in English with coworkers, management, and guests, both verbally and in writing.
E-Verify

Lexima participates in E-Verify for all employees.

Equal Employment Opportunity Statement


Lexima is proud to be an equal opportunity employer and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Lexima is an EEO employer - M/F/Vets/Disabled

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