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Physician Liaison Representative

2 months ago

Chester, Pennsylvania, United States Pennsylvania Cancer Specialists and Research Institute Full time
Job Summary

We are seeking a highly motivated and experienced Physician Liaison to join our team at Pennsylvania Cancer Specialists and Research Institute. The successful candidate will be responsible for developing and implementing a strategic plan to maintain and increase referrals from healthcare providers within their designated territory.

Key Responsibilities
  • Develop new referral networks while nurturing relationships with current referring physicians.
  • Initiate and maintain regular communication with referring providers and/or their office staff through various channels.
  • Utilize Salesforce and OneAnalytics to analyze market trends, monitor new patient volumes, develop territory plan, and track new patient growth.
  • Achieve weekly visit targets and promptly record activity in Salesforce.
  • Review monthly performance results, implement monthly variance reporting, and monitor, review, and report on all activity and outcomes.
  • Identify and address any workflow/system issues that hinder/slow the process for referring providers.
  • Serve as the point of contact and work alongside the physician organization groups for the practice.
  • Assist in coordinating community speaking events for physicians and clinical staff.
  • Distribute competitive intelligence, covering factors impacting the territory, business threats, and pertinent information, to the relevant practice leadership.
  • Reports to the OneOncology Liaison leadership team to ensure seamless collaboration and achieve mutually beneficial outcomes.
Requirements
  • Excellent verbal and written communication skills.
  • Proficient with CRM and market analytics reporting, preferably Salesforce.
  • Ability to pull general analytical territory reports associated with the appropriate reporting tools and job functions.
  • Strong knowledge of both Oncology and Non-Oncology Infusion Treatments a plus.
  • Ability to work cooperatively.
  • Initiative-taking, solution-oriented, and empathic to our patient population.
  • Experience with marketing and communications.
  • Strong computer skills; in Excel, Word, and PowerPoint.
  • Comfortable traveling locally 80% of the work week.
  • Easily adjust to change.
Education and Experience
  • Bachelor's Degree and 3-5 years of relevant experience within Oncology or the healthcare industry.
  • May consider without bachelor's degree with additional relevant experience of 4+ years (equaling 8 years of experience).