District Manager
4 days ago
At Public Storage, we're seeking a highly skilled and experienced District Manager to lead our team of professionals in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:- Lead and Manage a High-Performing Team: Recruit, motivate, and retain a dedicated team of customer-facing employees, driving them with effective communication and coaching on customer service and sales strategies.
- Brand Ambassador and Operational Excellence: Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards. Oversee delinquent tenant processes, including auctions, to reduce delinquency rates and improve customer retention.
- Deliver Outstanding Customer Service: Provide a welcoming and well-maintained environment to customers through effective facility maintenance and vendor management. Address customer inquiries and concerns promptly in a professional manner.
- Grow and Maintain a Robust Business: Drive business forward using analytics to identify trends, develop, and implement strategies to capitalize on opportunities in your district. Communicate effectively with customers, colleagues, and team members.
- $121,000 first-year annual total compensation award opportunity, including base, guaranteed bonus (paid quarterly), and restricted stock units.
- Internal promotional and career opportunities throughout the United States.
- Extensive training and coaching plans.
- Comprehensive group healthcare programs.
- 401(k) with generous employer match.
- Paid time off.
- Monday through Friday work schedule.
- Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in a retail, service, hospitality, or related industry.
- Proven track record of top-tier performance.
- Experience managing operational audits and payroll budgets.
- Exceptional communication and time management skills.
- Proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
- Passion for sales and customer service excellence.
- Bachelor's Degree preferred.
- Weekend availability by telephone.
- 5 work Saturdays per year required during peak season.
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