Customer Service Representative

2 days ago


MagstattleBas, Grand Est, United States Hotel Resource Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hotel Resource.

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service to our clients, processing transactions, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:

  • Process inbound and outbound calls related to customer queries
  • Process customer requests as per guidelines
  • Call partner hotels for various issues and work on application software
  • Adhere to staffing and attendance metrics

Requirements:

  • High school degree or equivalent
  • Excellent written and verbal communication skills in English
  • Keen attention to detail
  • Proactive and customer-oriented
  • Flexible to shifting schedules and willing to work long hours

What We Offer:

At Hotel Resource, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

How to Apply:

If you are a motivated and customer-focused individual with excellent communication skills, please submit your application to join our team.



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