Customer Service Representative
2 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hotel Resource.
Job Summary:
The Customer Service Representative will be responsible for providing exceptional customer service to our clients, processing transactions, and resolving customer inquiries in a timely and professional manner.
Key Responsibilities:
- Process inbound and outbound calls related to customer queries
- Process customer requests as per guidelines
- Call partner hotels for various issues and work on application software
- Adhere to staffing and attendance metrics
Requirements:
- High school degree or equivalent
- Excellent written and verbal communication skills in English
- Keen attention to detail
- Proactive and customer-oriented
- Flexible to shifting schedules and willing to work long hours
What We Offer:
At Hotel Resource, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
How to Apply:
If you are a motivated and customer-focused individual with excellent communication skills, please submit your application to join our team.
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