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Sales Account Manager

2 months ago

Wauwatosa, Wisconsin, United States Briggs & Stratton Full time

Sales Account Manager Job Description

**Job Summary**

As a Sales Account Manager at Briggs & Stratton, you will be responsible for managing the sales life cycle for specific customers. This includes supporting customer groups through interactive technologies, growing existing customers, and seeking new customer relationships to meet or exceed monthly sales goals within assigned segments.

**Key Responsibilities**

* Fulfill the sales life cycle, from cold call to close, including scheduling and facilitating online product demonstrations and closing deals.
* Identify decision-makers amongst targeted leads to initiate the sales process.
* Develop and contact new customers to convert them into new business for the organization through phone sales, email, social media, and face-to-face sales activities.
* Grow existing account base through new customer acquisitions and selling existing accounts.
* Serve as an escalation point for day-to-day customer support and resolution.
* Create and maintain daily quote and order activity generation.
* Partner with the outside sales force to increase sales in target markets.
* Act as a liaison, coordinating with other departments and communicating with supply chain leads to track sales targets and shipment needs.
* Create and maintain accurate customer database records by entering customer calls, results, and other information.
* Develop and maintain current product knowledge, market knowledge, new products or services, regulations, technical information, competition, warranties, product reliability, and other general information of interest to customers.

**Requirements**

* Ability to adapt quickly to new technologies and changing business requirements.
* Solid computer skills, including understanding of sales software systems, word processing, and spreadsheets.
* Strong verbal, written, and interpersonal communication skills to communicate and interact with diverse groups of people.
* Ability to meet deadlines and organize and prioritize multiple tasks simultaneously.
* Ability to collaborate professionally with peers and work toward a common goal.
* Selling techniques, including the ability to negotiate, motivate, and persuade.
* Solid business acumen.
* Fluency in English and primary language used in area of responsibility and/or location.

**Education and Experience**

* Bachelor's Degree in Business or related field, or equivalent education and experience.
* Minimum of three years of experience in a sales, sales support, or customer service environment.

**Physical and Environmental Requirements**

* Limited travel.