Area Operations Manager

2 weeks ago


Norwell, Massachusetts, United States CareWell Urgent Care Full time

About CareWell Urgent Care: CareWell Urgent Care, part of Emergence Health Holdings, is committed to serving the diverse needs of our community, catering to individuals from infancy to elderhood, and supporting various sectors including education and industry. Our organization prioritizes patient care and fosters a collaborative environment, founded by healthcare professionals who recognize the importance of timely and quality medical services.

Position Overview: We are currently seeking an Area Operations Manager to oversee our facilities in Needham and Norwell, MA.

What We Offer:

  • Comprehensive Benefits: Medical, Dental, and Vision Insurance, along with company-funded Short Term Disability and Life Insurance.
  • 401(K) Plan with immediate eligibility and a fully vested matching contribution.
  • Four complimentary urgent care visits for employees and their dependents.
  • Generous Paid Time Off Plan.
  • Additional perks including discounted tickets for events and amusement parks, reduced insurance options, and various voluntary benefits tailored to meet employee needs.

Key Responsibilities:

  • Foster a workplace culture that encourages employee engagement and attracts patients seeking care.
  • Manage daily operations across multiple centers, collaborating with clinical teams to ensure optimal patient care.
  • Supervise all non-provider registration and clinical staff within the centers.
  • Promote a positive organizational culture aligned with company values.
  • Encourage professional development and growth opportunities for employees.
  • Achieve key performance indicators (KPIs) related to inventory management, patient satisfaction, access, and staffing.
  • Maintain accurate inventory of medical, office, and prescription supplies, placing orders as necessary.
  • Act as the primary contact for facility and employee-related issues to support center and staff success.
  • Provide assistance with registration and clinical tasks as required.

Qualifications:

  • Associate or Bachelor’s degree in Health Administration or a related field is preferred.
  • 3-5 years of leadership experience, ideally within a healthcare environment.
  • Proficient in MS Office, EMR (Experity), and scheduling systems (When to Work) is preferred.
  • Ability to work independently with minimal oversight.

Work Schedule: Our centers operate seven days a week from 8 AM to 8 PM. This is a full-time, salaried position with a minimum expectation of 40 hours per week, including availability for at least two weekends each month.

Join Our Team: CareWell Urgent Care offers a collaborative environment where you can enhance your skills and advance your career. We welcome applications from individuals who are committed to a team-oriented culture.

Equal Opportunity Employer: We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you require assistance with the application process due to a disability, please reach out to us for accommodations.



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