Relationship Banker I

7 days ago


Mobile, Alabama, United States Trustmark Full time

Job Summary:

We are seeking a skilled Relationship Banker I to join our team at Trustmark. As a Relationship Banker I, you will be responsible for building and maintaining strong relationships with our customers, identifying their financial needs, and providing them with tailored solutions to meet those needs.

Key Responsibilities:

  • Customer Relationship Building: Identify customer needs and preferences, and develop strategies to deepen customer relationships.
  • Financial Solutions: Provide customers with a range of financial solutions, including deposit accounts, loan products, insurance products, and cash management services.
  • Transaction Processing: Process a variety of cash and non-cash transactions, including deposits, withdrawals, wire transfers, and loan payments.
  • Cash Handling: Maintain and balance a cash drawer, and handle cash transactions accurately and efficiently.
  • Account Management: Open, close, and maintain customer accounts, and ensure that all accounts are accurately and efficiently managed.
  • Sales and Referrals: Meet and exceed sales and referral goals, and provide excellent customer service to drive sales and referrals.
  • Communication: Communicate effectively with customers, colleagues, and management, and provide clear and concise information to customers.
  • Professional Development: Stay up-to-date with industry trends and developments, and participate in ongoing training and professional development to enhance skills and knowledge.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 12 months sales experience and 12 months face-to-face customer service experience preferred.
  • Skills: Strong interpersonal and communication skills, basic computer skills, and ability to learn internal technology systems.
  • Qualifications: Ability to pass assessment tests, strong customer service and sales skills, and ability to handle daily lifting of boxed or bagged coins.


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