Bank Representative
6 days ago
Job Summary: We are seeking an experienced Financial Services Agent to join our team at Mass Markets. In this role, you will be responsible for providing exceptional customer service to clients via phone, email, and live chat.
">About the Role: As a Customer Service Representative, you will be the first point of contact for many of our clients, and as such, it's essential that you possess excellent communication and interpersonal skills. You will be responsible for listening to customers, understanding their needs, and resolving any issues they may have in a courteous and efficient way.
">Key Responsibilities: Some of your key responsibilities will include:
- Handling inbound customer inquiries and resolving issues in a timely and professional manner;
- Escalating complex issues to senior staff or management as needed;
- Accurately documenting call resolutions in our systems;
- Familiarizing yourself with client processes for handling financial inquiries and issues.
Requirements and Qualifications: To succeed in this role, you will need:
- Excellent communication and interpersonal skills;
- The ability to work in a fast-paced environment and prioritize tasks effectively;
- A strong understanding of customer service principles and practices;
- Multilingual skills, with the ability to communicate fluently in English and at least one other language.
Benefits: As a valued member of our team, you can expect a competitive salary and a range of benefits, including comprehensive training and development opportunities, flexible working arrangements, and access to our state-of-the-art facilities.
">Estimated Salary: $45,000 - $60,000 per annum, depending on experience and qualifications.
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Customer Service Representative
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Las Cruces, New Mexico, United States Pioneer Bank Full timeAs a Customer Service Representative at Pioneer Bank in Las Cruces, NM, you'll play a vital role in delivering quality customer service and support. Your day will consist of assisting customers with all questions and issues related to their accounts via phone, leveraging an extensive knowledge of our products and services.Your responsibilities will include...
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Customer Service Representative Bank
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Las Cruces, New Mexico, United States MCI Military Recruitment Full timeOverviewMCI is a leading provider of business process outsourcing, staff augmentation, and IT services. We help clients take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.Salary and BenefitsThe estimated annual salary for this role is between $40,000 to...
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Banking Professional
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Las Cruces, New Mexico, United States Mass Markets Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Bank Customer Services Representative at Mass Markets. As a key point of contact for our customers, you will provide exceptional service by addressing their questions and concerns in a timely and professional manner.Key Skills* Excellent communication and...
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Banking Professional
3 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the Role: We are seeking a highly motivated and experienced customer service professional to join our team as a Bank Customer Services Representative. In this role, you will be responsible for providing exceptional customer support and resolving customer complaints in a timely and professional manner.Key Responsibilities: Handle inbound customer...
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Financial Services Contact Center Representative
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Bilingual Customer Service Representative
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Las Cruces, New Mexico, United States Mass Markets Full timeCompany OverviewMass Markets is a leading financial institution that offers a wide range of banking services to its clients. We are committed to providing excellent customer service and support to our customers.Job DescriptionWe are seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team. As a Customer Service...
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Las Cruces, New Mexico, United States Mass Markets Full timeAbout the Job: We are looking for a skilled and dedicated individual to join our team as a Bank Customer Services Representative. In this role, you will be responsible for delivering exceptional customer experiences and providing support to customers through various channels.Responsibilities: Provide exceptional customer support via phone, email, and live...
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Customer Service Representative Position
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Las Cruces, New Mexico, United States Mass Markets Full timeCompany OverviewMass Markets is a leading financial institution that provides a range of services to its customers. As a customer-centric organization, we strive to deliver exceptional service and support to our clients.Job DescriptionWe are seeking a highly skilled Bilingual Bank Customer Services Representative to join our team. The successful candidate...
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Customer Service Representative
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Las Cruces, New Mexico, United States MCI Careers Full timeJob OverviewMCI Careers is seeking a highly motivated and customer-focused Customer Service Representative - Financial Services to join our team. As a key member of our contact center, you will play a critical role in providing exceptional service to our clients in the financial services sector. This is an experienced-level position that offers on-the-job...
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Multilingual Banking Service Associate
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Las Cruces, New Mexico, United States Mass Markets Full timeMass Markets is seeking a Customer Experience Representative to join our team. This full-time position offers a competitive salary of $45,000-$60,000 per year.As a Customer Experience Representative at Mass Markets, you will:Handle inbound and outbound contacts in a courteous, timely, and professional manner;Ensure first call resolution through problems...
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Banking Relationship Manager
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Las Cruces, New Mexico, United States Mass Markets Full time**Join us at Mass Markets as a Customer Service Representative** and take your career to the next level. In this role, you will have the opportunity to develop your customer service skills and contribute to a dynamic team that values collaboration and innovation.About the Role:Engage with customers through various communication channels, including phone,...
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Banking Customer Experience Representative
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Las Cruces, New Mexico, United States Mass Markets Full timeAbout the Company CultureMass Markets is a dynamic and growing organization that values diversity, equity, and inclusion.We are committed to creating a work environment that is inclusive and respectful of all employees, regardless of their background, culture, or identity.We believe that a diverse and inclusive workplace is essential for driving innovation...
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Bank Support Specialist Opportunity
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Las Cruces, New Mexico, United States MCI Military Recruitment Full timeJob ResponsibilitiesAs a customer service representative at MCI Military Recruitment, your responsibilities will include:Handling inbound customer calls in a courteous and professional mannerResolving customer issues through effective problem-solving and communicationEscalating complex issues to management as neededFOLLOWING all client processes and...
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Las Cruces, New Mexico, United States MCI Careers Full timeJob OverviewMCI Careers is seeking a highly motivated Financial Services Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and answering questions related to bank processes.This is an exciting opportunity for someone who is passionate...
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Financial Industry Call Center Specialist
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Las Cruces, New Mexico, United States Mass Markets Full timeWhat We OfferMass Markets is committed to providing our employees with a supportive and inclusive work environment that fosters growth and development. As a Bank Customer Services Representative, you will have the opportunity to develop your skills and advance your career while making a positive impact on our customers' lives.Responsibilities* Respond to...
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Customer Service Expert
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Multilingual Customer Service Specialist
6 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeCompany Overview: Mass Markets is a leading financial services provider that prides itself on delivering exceptional customer experiences. We are currently seeking a highly skilled Bilingual Bank Customer Services Representative to join our team.">About the Role: As a full-time Customer Service Representative, you will be responsible for handling inbound...
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