Sales and Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.
Key Responsibilities
- Customer Engagement
- Provide personalized service to customers, responding to their needs and preferences
- Engage with customers to understand their project requirements and offer relevant product recommendations
- Ensure a seamless shopping experience, from product selection to checkout
- Sales and Merchandising
- Drive sales growth through effective product knowledge, suggestive selling, and visual merchandising
- Stay up-to-date on product information, including features, benefits, and promotions
- Maintain a high level of product knowledge to provide expert advice to customers
- Store Operations
- Contribute to a positive and productive store environment, adhering to company policies and procedures
- Participate in visual merchandising, including product placement, signage, and display maintenance
- Assist with receiving, stocking, and maintaining a clean and organized sales floor
Requirements
- Education
- High school diploma or equivalent required
- Experience
- No prior experience required, but a customer-centric background is preferred
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong product knowledge and merchandising skills
- Ability to lift up to 49 pounds and stand for long periods
What We Offer
- Competitive Compensation
- Opportunities for Career Growth and Development
- Team Member Discounts and Benefits
- A Fun and Supportive Work Environment
Language Code
en-US
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