Administrative Coordinator II
1 month ago
Cedars-Sinai Medical Center is a beacon of hope and innovation, striving to deliver exceptional patient care while pushing the boundaries of medical knowledge. With a rich history of achievements, we've received the National Research Corporations Consumer Choice Award 19 times, solidifying our position as the premier healthcare provider in Los Angeles.
Our team is comprised of dedicated professionals who embody the spirit of excellence, driving us forward with passion and commitment. We take pride in creating a workplace that values diversity, inclusivity, and employee engagement, fostering an environment where creativity and collaboration thrive.
About the Role:
The Patient Service Representative II (PSR II) is a vital member of our clinical team, responsible for providing administrative support and coordinating patient activities. This role requires excellent communication skills, problem-solving abilities, and adaptability in a dynamic environment.
Key Responsibilities:
- Receiving and directing phone calls, responding to inquiries, and resolving issues efficiently
- Scheduling appointments, surgeries, and ancillary services, ensuring smooth coordination and effective communication
- Verifying insurance coverage, processing referrals, and managing patient information securely in compliance with HIPAA regulations
- Coordinating mail distribution, sorting and processing incoming documents, and maintaining confidentiality
- Assisting with workload assignments, collaborating with colleagues to achieve shared goals, and contributing to a positive work environment
Requirements:
- High School Diploma or equivalent
- At least 2 years of experience working with insurance companies and authorizations
Compensation: $25.06 - $37.59 per hour, based on location and experience. Cedars-Sinai offers a competitive salary, a comprehensive benefits package, and opportunities for growth and development in a dynamic and supportive work environment.
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