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Scheduling Coordinator
2 months ago
The Scheduling Coordinator is a vital member of the Keck Medicine of USC team, responsible for scheduling patient appointments, surgeries, and follow-ups in a timely and efficient manner. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Schedule patient appointments, surgeries, and follow-ups in accordance with physician preferences and patient needs.
- Obtain authorizations and pre-authorizations for services to be rendered.
- Coordinate with ancillary departments to ensure seamless patient care.
- Prepare patient charts, including x-rays and lab results, prior to appointments or surgeries.
- Review and code charge slips for patient care services and surgical services rendered.
- Maintain accurate records, including supporting documentation for insurance claims.
- Oversee equipment and office supply inventory.
- Provide exceptional customer service to patients, physicians, and other stakeholders.
- High school diploma or equivalent required.
- 2 years of experience in a healthcare setting preferred.
- Prior experience in a clerical, administrative, or receptionist role a plus.
- Excellent communication and organizational skills.
- Ability to work independently and as part of a team.
- Proficiency in computer systems, including Cerner and GE Centricity Business.
- Fire Life Safety Training (LA City) certification a plus.
The Scheduling Coordinator will work in a fast-paced, dynamic environment with frequent interruptions. The ability to multitask, prioritize tasks, and maintain a high level of accuracy is essential.