Hotel Front Desk Supervisor
3 days ago
We are seeking a skilled and experienced Hotel Front Desk Supervisor to join our team at Mt. Olympus Water & Theme Park Resort in Wisconsin Dells. The ideal candidate will have previous supervisory experience, excellent communication skills, and the ability to multitask in a fast-paced environment.
About the Role:
The successful candidate will oversee our front desk staff, ensuring superior customer service for our guests. Responsibilities include resolving guest complaints, handling credit card and cash transactions, and maintaining quality assurance programs. A professional attitude is required at all times, and the ability to work weekends and holidays is essential.
Requirements:
* Previous supervisory/management experience
* Excellent oral and written communication skills
* Ability to multitask and handle customer complaints
* Familiarity with Microsoft Office and Google Docs
* Team player with exceptional customer service skills
What We Offer:
* Competitive estimated salary of $45,000 - $55,000 per year based on location and experience
* Fun and exciting work environment
* FREE Waterpark and Theme Park Passes (based on resort occupancy)
* Flexible schedules and employee discounts
How to Apply:
Please submit your application, including your resume and cover letter, to us.
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