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Customer Service Assistant Manager

3 weeks ago


Wisconsin Dells, Wisconsin, United States Mt. Olympus Water & Theme Park Resort Full time
Job Description: Mt. Olympus Water & Theme Park Resort in Wisconsin Dells is seeking an experienced Customer Service Assistant Manager to join our team. As a Customer Service Assistant Manager, you will play a key role in ensuring excellent customer service for our guests. Key responsibilities include supporting front desk staff, resolving guest complaints, and maintaining quality assurance programs.

About the Role:
The successful candidate will have previous supervisory experience, excellent communication skills, and the ability to work in a fast-paced environment. A professional attitude is essential, and the ability to work weekends and holidays is required.

Requirements:
* Previous supervisory/management experience
* Excellent oral and written communication skills
* Ability to multitask and handle customer complaints
* Familiarity with Microsoft Office and Google Docs
* Team player with exceptional customer service skills

What We Offer:
* Estimated annual salary range of $45,000 - $60,000 based on location and experience
* Fun and exciting work environment
* FREE Waterpark and Theme Park Passes (based on resort occupancy)
* Flexible schedules and employee discounts

How to Apply:
Please submit your application, including your resume and cover letter, to us.