Guest Services Representative

1 week ago


Snowmass Village, Colorado, United States Woodrun Place Full time

Position Overview:

As a vital part of our hospitality team, you will contribute to crafting unique and memorable experiences for our visitors. Your role will involve warmly welcoming guests upon arrival and assisting them throughout their stay, ensuring they feel at ease and informed about our offerings.

Key Responsibilities:

  • Greet guests with enthusiasm, anticipating their needs and assisting with check-in and check-out processes.
  • Create lasting impressions through a friendly demeanor and a genuine connection with guests and colleagues.
  • Take initiative to address guest concerns, fostering loyalty through exceptional service.
  • Share your knowledge of our amenities and services to enhance the guest experience.
  • Work collaboratively with team members to communicate guest feedback to ensure satisfaction.
  • Manage multiple tasks efficiently while maintaining a keen attention to detail.

Qualifications:

  • Adaptability: The hospitality industry demands flexibility in scheduling and responsibilities.
  • Experience: A background in providing outstanding service and creating enjoyable travel experiences is preferred.
  • Interpersonal Skills: A passion for serving others and building memorable guest interactions is essential.
  • Communication: Strong verbal and written communication skills are necessary for delivering exceptional experiences.

Compensation:

  • The hourly wage for this position is $20.00.

Benefits:

  • As a valued member of our team, you will enjoy a comprehensive benefits package that includes:
  • Sick leave available upon hire.
  • Affordable transportation options for commuters.
  • Discounted accommodation rates at participating properties.
  • Food and beverage discounts.
  • Seasonal wellness perks.


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