Social Services Coordinator

5 days ago

Matthews, North Carolina, United States Liberty Health Full time
Job Title: Social Services Coordinator

At Liberty Healthcare and Rehabilitation Services, we are seeking an experienced Social Services Coordinator to join our team. As a Social Services Coordinator, you will play a vital role in promoting a challenging and rewarding opportunity in a caring environment.

Job Summary:
  • Plan and institute new and innovative ideas and programs in harmony with the overall program of the Facility.
  • Receive inquiries of prospective residents and maintain records of inquiry.
  • Interview patients or family members of residents when application for admission is made.
  • Explain cost of care involved in appropriate level of care as determined or required by the admitting physician.
  • Give appropriate forms necessary to request adequate medical and social information, which will be returned for review.
  • Work as liaison between families and hospital discharge planners, social service agencies, and physicians.
  • Notify the family of approval for admission, the room number and time of expected arrival of the patient.
  • Notify all appropriate departments of admission.
  • Assist family and patient in settling in room as needed.
  • Complete cover sheet of MDS form.
  • Chair the Admission Conference/MDS meeting for new admissions.
  • Hold patient-family conferences as deemed appropriate.
  • Attend and participate in required meetings.
  • Assist families or residents with discharge placement and discharge information as needed. Maintain list of community resources.
  • Receive complaints from residents or families investigate and report to the Department Director.
  • Receive and review change of room requests. Notify appropriate departments of room changes.
  • Refer all residents or families to the appropriate agency or resource if service cannot be met within the Facility.
  • Work closely with Unit Directors/RN Supervisors, administrative nursing and other Social Workers (if applicable) for input regarding admissions and room changes.
  • Write correspondence as necessary following established correspondence procedures.
  • Monitor to assure appropriate sections on MDS completed within 14 days of patient admission. Monitor through Quality Assurance monitors per calendar.
  • Assure that Social work progress notes and electronic assessments completed according to documentation policies.
  • Assure that Social Worker meets residents' social needs through scheduled periodic visits.
  • Assist with Family Council, providing topics for discussion, offering support, etc. May be required to conduct resident council.
  • Receive notification of residents on which there are notes precautions regarding a resident's precautionary condition and follows Facility procedure.
  • Participate in Quality Assurance committee by performing monitors and reporting to the Q.A. Committee.
  • Meet with Social Workers (if applicable) on a monthly basis to receive concerns, and/or suggestions to improve department. Reports concerns, solutions and suggestions to Department Director.
  • Encourage department in a professional manner keeping Facility objectives in focus.
  • Assist in providing annual services to staff.
  • In case of fire or fire drill, shut off all electrical equipment, shut doors, report to Nurses Station for further instruction.
Job Requirements:
  • Must be a high school graduate. Must have one year of experience in the health care or long-term care field or have an equivalent combination of education and experience.
  • Must be willing to work and cooperate with other employees.
  • Must be able to problem solve.
  • Must be able to work well under pressure.
  • Demonstrates neat appearance and good personal hygiene.
  • Wears appropriate business attire.
  • Must read, know and follow personnel, department, and Facility policies.
  • Must be knowledgeable of local, state and federal regulations as relates to social needs of patients.
  • Runs errands as necessary.
  • On occasion, may assist with transporting patients to doctor's appointments.
  • Must have a valid driver's license.

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