Customer Service Representative
4 days ago
Career Transitions is seeking a dedicated and detail-oriented Customer Service Representative to join our client team in a manufacturing environment. As a key member of our team, you will be responsible for managing customer inquiries, processing orders, and providing product and service information to ensure a positive customer experience.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Process orders, returns, and exchanges using the company's ERP system.
- Maintain and update customer accounts, including shipping and billing information.
- Collaborate with various departments (sales, production, logistics) to ensure timely order fulfillment and resolve customer issues.
- Track orders and provide accurate updates to customers regarding order status, shipping, and delivery times.
- Assist customers with product information, pricing, and availability.
- Manage customer complaints, troubleshoot issues, and escalate more complex cases to the appropriate team.
- Monitor and ensure compliance with company policies and service level agreements (SLAs).
- Generate reports and provide data to management as needed.
- High school diploma or equivalent.
- 2+ years of experience in a customer service role, preferably in a manufacturing environment.
- Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
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Customer Service Representative
2 hours ago
Elkhart, Indiana, United States Workbox Staffing Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Workbox Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to...
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Customer Service Representative
5 days ago
Elkhart, Indiana, United States Waste Connections Full timeWaste Connections is seeking a highly skilled Customer Service Representative to join our team at our Hauling location. As a key member of our customer-facing team, you will be responsible for resolving customer complaints and issues in a professional and courteous manner.Key Responsibilities:Resolve customer complaints and issues in a timely and...
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Customer Service Representative
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Elkhart, Indiana, United States Carpenter Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Carpenter Co. in Elkhart. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesCommunicate with...
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Sales Associate
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Elkhart, Indiana, United States Premier Rental Purchase Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate - Customer Service Representative to join our team at Premier Rental Purchase. As a Sales Associate - Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and assisting customers with their rental...
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Golf Shop Customer Service Representative
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Customer Service Representative
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Elkhart, Indiana, United States Forest River, Inc. Full timeJob SummaryForest River, Inc., a leading manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses, and Boats, is seeking a skilled Customer Service Specialist to join our team.Key Responsibilities:Provide exceptional customer service via various communication channelsSupport the Customer Service department in a variety of rolesParticipate in...
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Customer Service Representative
2 hours ago
Elkhart, Indiana, United States Little Caesars Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Cashier to join our team at Little Caesars. As a Cashier, you will be responsible for providing exceptional customer service, managing transactions, and maintaining a clean and organized workspace.Main ResponsibilitiesCustomer Service: Greet customers in a friendly and welcoming manner, respond...
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Customer Service Representative
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Elkhart, Indiana, United States Elkhart Public Library Full timeJob SummaryThe Elkhart Public Library is seeking a highly skilled and customer-focused individual to join our team as a Circulation Clerk. As a key member of our library staff, you will be responsible for providing exceptional customer service, maintaining patron accounts, and circulating library materials.Key ResponsibilitiesCustomer Service: Provide...
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Customer Service Representative
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Elkhart, Indiana, United States HF Restaurants, LLC Full timeAbout UsHF Restaurants, LLC is a dynamic and fast-paced organization that prides itself on delivering exceptional customer experiences. As a valued member of our team, you will play a crucial role in bringing our brand's hometown hospitality to life.Key ResponsibilitiesProvide top-notch customer service, ensuring that every guest leaves satisfied and eager...
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Customer Service Ambassador
2 days ago
Elkhart, Indiana, United States WorkBox Staffing Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at WorkBox Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...
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Customer Service Ambassador
3 days ago
Elkhart, Indiana, United States MSC Industrial Direct Full timeJob Summary:As a Customer Care Representative at MSC Industrial Supply, you will play a vital role in ensuring customer satisfaction by providing exceptional support and service. Your primary responsibilities will include:Assisting customers with product inquiries and orders in a timely and professional manner.Resolving customer issues and complaints through...
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Customer Service Ambassador
4 hours ago
Elkhart, Indiana, United States MSC Industrial Direct Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at MSC Industrial Supply. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our valued clients.Key Responsibilities:Assist customers with product inquiries and...
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Sales Associate
11 hours ago
Elkhart, Indiana, United States Premier Rental Purchase Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Premier Rental Purchase. As a Sales Associate, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service,...
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Customer Service Ambassador
1 day ago
Elkhart, Indiana, United States MSC Industrial Direct Full timeJob Summary:As a Customer Care Representative at MSC Industrial Supply, you will play a vital role in ensuring customer satisfaction by providing exceptional support and service. Your primary responsibilities will include:Assisting customers with product inquiries and orders to ensure timely and accurate fulfillment.Resolving customer issues and complaints...
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Customer Service Ambassador
6 hours ago
Elkhart, Indiana, United States Indiana Farm Bureau Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our organization, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesInteract with clients to provide...
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Customer Service Specialist
7 days ago
Elkhart, Indiana, United States Premier Rental Purchase Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Premier Rental Purchase. As a Sales Associate, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Provide excellent...
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Customer Service Specialist
7 days ago
Elkhart, Indiana, United States Runnings Full timeJob DescriptionThe Sales Associate is a key member of the Runnings team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Greet customers as they shop in the retail store, assisting with customer service questions and providing solutions to their...
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Customer Service Specialist
7 days ago
Elkhart, Indiana, United States Runnings Full timeJob DescriptionThe Sales Associate is a key member of the Runnings team, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Greet customers as they shop in the retail store, assisting with customer service questions and providing solutions to their...
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Customer Service Specialist
7 days ago
Elkhart, Indiana, United States Grand Design RV Full timeJob Summary:Grand Design RV is seeking a highly skilled and detail-oriented Retail Parts Coordinator to join our Customer Service Team. As a key member of our team, you will be responsible for providing exceptional service to our customers by identifying and processing parts sales orders, responding to customer inquiries, and maintaining accurate records.Key...
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Service Operations Representative
2 weeks ago
Elkhart, Indiana, United States Carpenter Full timeClient Support SpecialistJob OverviewCarpenter Co. is seeking a dedicated Client Support Specialist to join our team. This role is pivotal in ensuring seamless order processing and exceptional service delivery to our clients. Reporting directly to the Customer Service Manager, you will collaborate closely with fellow team members to manage all facets of...