Automotive Sales Representative

3 days ago

St Louis, Missouri, United States Honda of Frontenac Full time
Job Title: Auto Sales Consultant

We are seeking a highly motivated and results-driven Auto Sales Consultant to join our team at Honda of Frontenac. As a key member of our sales team, you will be responsible for selling and delivering new and pre-owned vehicles to customers, while providing exceptional customer service and ensuring a positive buying experience.

Responsibilities:
  • Sell and deliver a minimum number of vehicles every month to meet sales targets
  • Exhibit a high level of commitment to customer satisfaction by listening to their needs and providing personalized solutions
  • Attend product and sales training courses and sales meetings as requested by manager to stay up-to-date on new products and services
  • Develop and maintain a strong understanding of our products and services, including features, benefits, and pricing
  • Approach, greet, and offer assistance or direction to any customer on the showroom or lot, providing a welcoming and professional experience
  • Exhibit consultative selling skills by asking questions and listening carefully to customer responses to determine their needs and preferences
  • Explain product performance, application, and benefits to prospective customers, highlighting the value and features of our vehicles
  • Describe all optional equipment available for customer purchase, including features and pricing
  • Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Maintain a prospect development system to identify and pursue new sales opportunities
  • Log all customer interactions in our CRM system to track sales progress and customer feedback
  • Turn 100% of closed deals to a finance and insurance manager, along with properly completed paperwork
  • Deliver vehicles to customers, ensuring that they understand the vehicle's operating features, warranty, and paperwork
  • Introduce customers to our service department personnel and emphasize the quality and efficiency of service repairs and maintenance available in our service department
  • Schedule the first service appointment and follow up on all post-delivery items, tag/title work, and special requests to ensure customer expectations are met
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively
  • Support our store's online reputation by facilitating customer reviews on different platforms
  • Conduct business in an ethical and professional manner, adhering to our company's values and policies
  • Maintain a positive attitude and be ready to work in a team environment every day
Qualifications:
  • One year of automotive retail experience is preferred but not required
  • Excellent verbal and written communication skills
  • Time management, prioritization, attention to detail, organization, and ability to multitask
  • Self-starter, ambitious, goal-oriented, and able to work independently and without supervision
  • Comfortable using multiple methods of communication, including text, email, video, phone, and more
  • Available to work flexible hours and weekends
  • Open to learning new software systems
  • Professional, well-groomed personal appearance
  • Clean driving record and valid driver's license

Honda of Frontenac is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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