Field Service Technical Representative

4 weeks ago


Dallas, Texas, United States Cincinnati Incorporated Full time
Job Summary

Cincinnati Incorporated is seeking a skilled Field Service Technical Representative to join our team. As a Field Service Technical Representative, you will be responsible for providing customer and product service via preventative and corrective maintenance in accordance with policies, principles, and procedures established by Cincinnati Incorporated.

Key Responsibilities
  • Prioritize, schedule, and complete machine service for customers
  • Prepare and submit documentation for efficient invoicing
  • Maintain company property for safe operation and maximum life
  • Efficiently manage business expenses to maximize profitability
  • Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers
Requirements
  • 3+ years' experience with industrial maintenance (or related military experience), to include troubleshooting
  • Experience as a field service technician with a heavy travel role (highly desired)
  • Knowledge of electrical, mechanical, and hydraulic principles
  • Strong diagnostics and technical aptitude
  • Able to work independently with little supervision
  • Ability to travel overnight at least 95%, at times
  • Superb Communication Skills with an emphasis on customer service
  • Strong PC and organizational skills
Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position is very active and requires frequent standing, bending, kneeling, stooping, crouching, crawling, and climbing of ladders. Must be able to use hands to finger, handle or feel objects, tools, or controls; must be able to lift a minimum of 50 lbs. frequently. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment can be loud occasionally. This is a high travel position.



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