Medical Device Field Service Technician

3 weeks ago


Dallas, Texas, United States IQVIA, Inc. Full time

Job Summary

IQVIA has an opportunity with one of the largest medical device manufacturers in the US. As a Field Service Representative, you will be responsible for installing and configuring hardware, software, and network products, remotely or in person at customer sites.

Key Responsibilities

  • Install and configure hardware, software, and network products
  • Provide customer support and troubleshoot technical issues
  • Deliver education to healthcare professionals on utilization of medical devices and software solutions
  • Partner with a team of support staff to manage project timelines and customer needs

Requirements

  • Experience in field technical role with focus on both hardware and software installations
  • Ability to assemble and disassemble equipment and devices
  • Comfortable with basic software programs and Microsoft operating systems
  • Ability to work independently from a home office and in customer settings with minimal supervision

About IQVIA

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.



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