Tech Services Director
3 weeks ago
We are seeking a highly skilled and experienced Tech Services Manager to join our team at Entertainment. The successful candidate will be responsible for establishing and maintaining relationships with guests, team members, and vendors, as well as coordinating preventative maintenance schedules on all assets.
Key Responsibilities- Establish and maintain relationships with guests, team members, and vendors.
- Coordinate preventative maintenance schedules on all assets.
- Oversee team members, ensuring all policies, procedures, safety standards, and daily operational standards are being followed.
- Ensure compliance with company policies, procedures, and applicable state and federal laws.
- Oversee and maintain open communication with management and department supervisors.
- Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head.
- Follow through in obtaining licenses, permits, and certificates where necessary.
- Follow instructions and requests by upper management.
- Conduct regular inspections of rides, attractions, games, and equipment to ensure operational readiness.
- Perform necessary repairs to rides, attractions, games, and equipment as necessary.
- Maintain an organized and clean and safe work area and environment.
- Complete counseling, work-related injury paperwork, scheduling, and payroll reports in a timely manner consistent with policies and procedures.
- Plan, assign, and direct work, appraising performance, rewarding, disciplining, addressing complaints, and resolving problems.
- Enforce policies and procedures relating to problems and emergencies which occur during business operations.
- Assist with the development and training of team members.
- Create and post notices regarding policy changes related to the department.
- Standing for long periods of time with frequent bending and turning.
- Must be able to lift 40 lbs.
- Must be comfortable climbing on a ladder.
- Must be able to communicate with guests and deliver safety instructions.
- Must be at least 18 years old.
- Obtain training certification per company policy.
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.
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Tech Services Director
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